Elements 10: Program error when try to use clone tool (Win 8.1)

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  • Updated 4 years ago
  • (Edited)
On Photoshop Elements 10, when I try to use the clone stamp tool, I get the following error: "could not use the clone stamp tool because of a program error." I have an HP pc and run Windows 8.1. What can I do?
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kathy anderson

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Has it always had this problem? Or is it a new occurrence?
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kathy anderson

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It's always had this problem.
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Just to clarify, you just purchased Elements 10 and are installing it for the first time on Windows 8? And you've never used Elements 10 on a different system prior to this?