Photoshop: Get message that my valid serial number will no longer let me use product. Why?

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  • Problem
  • Updated 4 years ago
  • (Edited)
Purchased product has worked OK for several years.
Got the message today.
Windows 7
Photo of Gord King

Gord King

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  • confused

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Gord,

That serial # doesn't decode. Are you sure you entered it correctly?

Where did you purchase it from?