Get black screen when I open Photoshop CC 2015 on MacOS 10.10.4

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  • Updated 3 years ago
  • (Edited)
I frequently get a black screen when I open a document in the new Photoshop CC, and I have to restart Photoshop to get rid of it...anyone else?
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Elliott

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Posted 3 years ago

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Chris Cox

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Which specific version of Photoshop are you using?
Which OS version are you using?
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Elliott

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OS: 10.10.4 (14E46)
Newest version of Photoshop CC as far as I know (don't see any way to copy/paste the version number)

Still getting this error frequently
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Elliott

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Found it in System Info. Here you go:
Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429 x64
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Chris Cox

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OS, so you have CC 2015, and are seeing a GPU driver problem when you launch Photoshop. Try turning off the GPU drawing in Photoshop's preferences.

Apple is aware of the GPU driver bugs in MacOS 10.10 and working on solutions. We are also attempting to work around some of the known MacOS driver bugs.

But if you need the GPU features in Photoshop, you may want to consider downgrading to a stable version of MacOS (10.9.5).
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Elliott

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Where is that setting? I can't find it anywhere? BTW, how can I get notified on email when I get a response here? I always find them weeks later.
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Chris Cox

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Preferences -> Performance -> GPU