Adobe Stock: Frustrating (and expensive) web UI in Adobe Stock store

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  • Updated 2 years ago
  • (Edited)
I just wanted to complain about the UI in Adobe Stock. I get that you are trying to save a click step to purchase a photo, but when you hide the action bar that contains a instant purchase button, and a download comp button, etc. it is extremely easy to accidentally purchase. When looking, I want to view an image bigger, so I click on it. But as soon as I click, the bar appears under my cursor milliseconds before my mouse release. I end up buying unwanted photos. It's a terrible user experience!
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Justin Moreland

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. I'm looking for the right folks on the Stock team to investigate this.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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From Gordon, the product Manager for Adobe Stock:

Hi Justin - and thanks for your feedback. We're constantly reevaluating and refining our site design, and we're focusing on this area right now, so you have good timing. I will share this with the UI team.

I've also asked an agent to reach out to you to make sure accidental charges are taken care of.