Photoshop Elements: How do I open a grayed out photo with "!" on it?

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  • Question
  • Updated 6 years ago
  • (Edited)
Hi, am new to PSE9 (also a silver surfer) have learnt to use organisor and switch to full edit and by trial and error I now know to save a photo and close it but when I switch to albums and try to open the photo it is greyed out with the PSE emblem and a ! mark on it. How do I get the photo opened please. Any help would be very much appreciated.
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garcotl

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  • confused

Posted 7 years ago

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andaleeb, Employee

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Hi garcotl,

You mean when you select an album, its images are shown with a ! sign on them?
Is it so for every album you have in your catalog or only for some of them?

Thanks
andy
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andaleeb, Employee

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Hi garcotl,

any update on this??

Thanks
andaleeb
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garcotl

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Hi andaleeb,

Many thanks for replying. I think that maybe I have not completed the edit or closed the photo fully. It appears on some photos in all albums.
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andaleeb, Employee

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Hi

Can you please share a screenshot of the issue as I have not seen an exclamation mark on any of my images in organizer yet?
Perhaps I'll be able to help better then.

Thanks
andaleeb