Elements 12: asking for serial number validation repeatedly

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  • Updated 5 years ago
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When I try to use my Photoshop Elements 12 Photo Editor, I am asked for a serial number validation: '' Please connect to the internet to validate your serial number''. First of all, it won't let me connect to the internet and second, my serial number was already validated after purchasing and installing the product. So I am basically stuck with a product which I purchased but can't use. Not what I expected from an Adobe product. Any help would be appreciated! Thanks!!
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Claire Hachey

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Posted 5 years ago

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