ELEMENTS 12 - Frustrated, cannot restore my photos from my backup

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When I do a restore using Adobe Photoshop12 it goes through all the motions, but the photos are not in the catalogue. I have read the instructions and watched online videos and everything looks correct. This is a restore from a backup of a couple of weeks ago, same computer. I am using a Microsoft Windows 8.1 system.
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Sharon Dutchak

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Posted 3 years ago

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Michel BRETECHER, Champion

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Do you mean you have restored a backup from Elements 12 on the same computer; that the restore process seemed achieved normally (you should have got a 'restore successful' message), but you say 'the photos are not in the catalogue'?
I suppose you have chosen the option to restore on the same location, which should have restored (or overwritten if necessary) the original picture files. Please state if you have chosen another restore 'custom' location;
You know that your catalog does not contain your picture files, only links to their physical location on your drive(s). So, can you confirm if the picture files themselves have been restored and if the problem is with the restored catalog itself?
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Sharon Dutchak

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I am attempting to restore a backup that I did to an external hard drive a couple of weeks ago. I followed all of the steps to do a restore. Everything came in successfully. The albums were there with all of the pictures in each album as they should be. However, when I disconnected the external drive (using the proper procedure) there was nothing in Adobe on my hard drive on my desk top.

After trying this a couple of times without success, the desktop would not power up. My tech disconnected the external hard drive and got the dt running. He said it was something to do with the external hd taking over?? As far as Adobe, he was unable to help me.

I do know that Adobe works with a facsimile and not the actual picture. All of my pictures on the dt hard drive are as they always were.

Hope this info is helpful.
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Michel BRETECHER, Champion

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To be able to troubleshoot your problem it is absolutely necessary for you to understand catalogs and how an organizer backup works. Then you'll be able to check what has really happened.
- a catalog holds a list of your picture files, their properties (camera exif or your own tagging, organizing in albums), and a small 'thumbnail' for easy browsing. A catalog is contained in a folder with a database and other necessary files and subfolders. By default it is hidden in your C: drive. When the catalog is open, check it's location via the menu Help/System Info. The catalog does not contain any picture files. It can be moved or copied elsewhere, that does not change anything to its content.
- a catalog backup contains renamed copies of all your picture files and copies of the contents of the catalog folder. It also contains a backup.tly file to store the folder organization of your pictures. In this form, it is not a simple copy of your drive, only the restore process can make use of it. The restore process lets you restore on the original location or another one (computer, drive, master folder...)

That's the reason of my question about the location of the restore. If you restored on original location (I assume C:), unplugging the EHD should not cause any change. Let's say your EHD has letter J:, if you specify a new, 'custom' destination, the restored pictures files AND the restored catalog will be on J:
If you unplug J:, your restored catalog and pictures are not accessible.

Two types of search will help you:
- searching for file names from the Windows Explorer to find physical location
- looking in the organizer at recorded file locations in the catalog.

I don't see any reason connected with the Organizer for your EHD causing your computer not to power up, rather some hardware problem.
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Sharon Dutchak

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Sorry to be so long in replying. Trying to figure some things out. I understand that no pictures are in Adobe and the concept of backup and restore and the necessity of the .tly factor. I did not know how to search and I have. The catalog search revealed catalog location is on C drive on desktop in Adobe Photoshop Elements 12\Terry's Catalog\Terry's Catalogue. Therein may be the problem. The two catalogues listed. Being Canadian I automatically spell catalog as catalogue and may have entered it wrong somewhere along the line.

I will try the other two searches you mentioned.
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Michel BRETECHER, Champion

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You can give any catalog name, the spelling is indifferent. When you create a new catalog, the catalog folder is named accordingly.