Fresh Elements12+Revel Premium on Windows 8 not working proberly

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  • Updated 5 years ago
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A few days ago I updated my PSE to ver 12 on my Win8 machine.
Additionally, I bought Revel Premium, which uploaded a few hundered images into a standard library. My Revel apps on iPad and iPhone could see them.

I cleaned up my PSE library, deleted the default revel library, created a new one and here started the problem. My new default library is not recognized or the revel agent does not propely feed the online revel.

Creating new albums and importing images from the mobile devices works, but the windows revel agent seems to be stuck.
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Dr. Thorner

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Posted 6 years ago

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Saurabh Gupta

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Can you try after restarting Revel Agent and then see if it works properly. To restart Revel Agent, go to Edit->Preferences->Adobe Revel, turn off Revel Agent, click OK and turn off preferences and then again open preferences and turn on Revel Agent.
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Vaishali, Employee

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Dr. Thorner,
Could you please tell if you are still facing this issue?

Regards,
vaishali
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Dr. Thorner

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I did all the above and even reinstalled PSE. The PC Revel agent just does not upload images from PSE mobile albums. Other albums created and loaded from the iPad pop up on the iPhone randomly (9 of 16 images).
Either my local Revel agent or the Revel database have problems.
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andaleeb, Employee

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Hi,

Can you please try creating a new catalog in Elements Organizer and just sign in with the Revel account once. Leave it on its own and let the changes sync from Revel to Elements Organizer.
Do you see any issues upto this stage?

How many media files are you marking for Revel upload from Elements Organizer, in general?

Thanks
Andaleeb

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