My Elements 8 programme (Proper English spelling) was running perfectly well in Windows 8 including opening and processing Canon EOS 300D RAW files. Since I upgraded to Windows 8.1, it loads the RAW files BUT then freezes and the only way to overcome this is by restarting the computer. Please help me (I cannot afford Elements 12, as I am on "Pension Credit").
Posted 5 years ago
As far as I know the whole computer freezes, at least I don't know how to quit the programme.
If the whole computer is frozen, then you're looking at bad hardware, a problem in the OS, or a bug in a low level driver.
Applications cannot freeze, reboot, or shutdown the entire computer.
If pressing Control-Alt-Delete doesn't bring up the Windows task manager, then the machine is hung/frozen. And you quit the program from the task manager.
Applications cannot freeze, reboot, or shutdown the entire computer.
If pressing Control-Alt-Delete doesn't bring up the Windows task manager, then the machine is hung/frozen. And you quit the program from the task manager.