Photoshop CS6: freezing in SaveForWeb

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
Photoshop 13.0 x64, OS X 10.7.5

More often then not when I "Save For Web", select gif, and try to change the matte color I then get a "Progress" pop-up saying "Export: Save for web" with a progress bar that doesn't move. Hitting cancel doesn't do anything. CMD+period doesn't do anything either. SOMETIMES I can close the save for web window behind it, twice, sometimes I have to force quit photoshop.
Photo of lilaliend

lilaliend

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
First, go install all the Photoshop updates. You should be using 13.0.4.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS