Photoshop CC 2019: Free Transform Maintain Aspect Ratio broken [Aspect ratio remains fixed even when Maintain Aspect Ratio is unticked]

  • 24
  • Problem
  • Updated 4 weeks ago
  • In Progress
  • (Edited)
https://forums.adobe.com/thread/2548795

When the Maintain Aspect Ratio box is unchecked, Free Transform should be non-proportional.

However, in version 20 (Oct 2018 release) the aspect ratio remains locked whether or not the Maintain Aspect Ratio box is clicked. Only using the shift key (new behaviour) seems to work.

Reported in Adobe Photoshop forums by Win 10 users.
Photo of John Waller

John Waller

  • 3 Posts
  • 2 Reply Likes

Posted 8 months ago

  • 24
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1302 Posts
  • 205 Reply Likes
If I am not mistaken this has been a conscious and prominently announced decision on the Photoshop team’s part. 

Quote from 
https://helpx.adobe.com/photoshop/using/whats-new.html
Transform proportionally by default
Photoshop now transforms all layer types (such as pixel layers, type layers, shape layers, bitmaps, Placed Smart Objects) proportionally by default.
When transforming a layer, you no longer need to hold down the Shift key while dragging a corner handle to resize a selected layer to constrain its proportions. Anytime you drag a corner handle during transform and move it, the layer resizes proportionally. Holding down the Shift key now resizes non-proportionally when you drag a corner handle during transform.

To resize a layer proportionally during transform, do the following:
  1. Select the layer(s) you want to resize in the Layers panel.
  1. Press Command + T (Mac) / Control + T (Win). Alternatively, choose Edit > Free Transform.
  1. Drag a corner handle on the bounding box to resize the layer.
  1. Commit the changes.



How do I turn off the new proportional scaling by default behavior while transforming layers?


For related helpful information, see the following links: 




Photo of John Waller

John Waller

  • 3 Posts
  • 2 Reply Likes
If I am not mistaken this has been a conscious and prominently announced decision on the Photoshop team’s part. 
Understood and that's what I thought initially in the Adobe forum discussion linked above where this bug report had its origins.

But that's not what is being reported here.

The bug here is that the "Maintain Aspect Ratio" setting has no effect with the new default behaviour.
(Edited)
Photo of Rosa

Rosa

  • 390 Posts
  • 213 Reply Likes
Exactly - When you un-check the Maintain Aspect Ratio constrain link on the toolbar and then use transform it still maintains aspect ratio. . . un-checking the link should disable aspect ratio shouldn't it? 

The shift key + transform disables aspect ratio but doesn't correspond with the constrain link on the tool bar. 
(Edited)
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1302 Posts
  • 205 Reply Likes
Sorry, I had misunderstood the original post. 
Photo of David Tristram

David Tristram, Employee

  • 179 Posts
  • 99 Reply Likes
Official Response
the bug here is for the constrain button in the tool options bar.  It's being ignored when unchecked in the new default constrained mode.  good bug.  
Photo of Dragos Bruma

Dragos Bruma

  • 5 Posts
  • 7 Reply Likes
Is there an option to roll back to the old behaviour?
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 327 Reply Likes
Sorry for the frustration. Since people have come to expect that grabbing the corner of a window will transform it to scale, this is now the default. The attempt was to make it more intuitive. So now, constrained transform is simply transform (Cmd or Ctrl T), sans shift. Now *free* transform is invoked with the shift key. You can still hold the option key to center. 

If you would like to change it back, here are instructions.

Thanks,
Hannah


Photo of Dragos Bruma

Dragos Bruma

  • 5 Posts
  • 7 Reply Likes
Thank you! Bless you! :D
Photo of Jerry Syder

Jerry Syder

  • 283 Posts
  • 139 Reply Likes
But Hannah, what is the expected behaviour when the 'Maintain Aspect Ratio' box is unchecked? Should it not perform as when shift drag is used?
Photo of Rosa

Rosa

  • 390 Posts
  • 210 Reply Likes
When you un-check the Maintain Aspect Ratio constrain link on the toolbar and then use transform it still maintains aspect ratio. . . un-checking the link should disable aspect ratio shouldn't it? 

The shift key + transform disables aspect ratio but doesn't correspond with the constrain link on the tool bar. 
Photo of jody berns

jody berns

  • 1 Post
  • 2 Reply Likes
Unchecking the aspect ratio link box should allow you to drag a side and not keep the aspect ration. THAT is intuitive. Please fix this bug.
The shift key + transform just does "transform again". 

Is there any way to get around this bug?
Photo of Suzie O'Connell

Suzie O'Connell

  • 3 Posts
  • 3 Reply Likes
It's a pain, but when you're in transform, holding shift while you click and drag one of the transform box's handles. That's been working for me. Doesn't seem to matter if the aspect ration box is turned on or not.
Photo of Dexter Castro

Dexter Castro

  • 1 Post
  • 3 Reply Likes
Oh, thank goodness there's a way to revert. I don't have admin privileges on some computers I work on, so I have no control over whether they get updated or not. Switching back and forth has been driving me crazy.

A checkbox somewhere in the preferences would be a bit nicer, but this works.
Photo of Carol Salmanson

Carol Salmanson

  • 23 Posts
  • 19 Reply Likes
May I point out that the shift key works as a constraint for other things, such as the move tool, rotate tool, transformation with the distort, etc? It even works in Microsoft Word when you insert a jpg and move it. The inconsistency drove me crazy as I'm sure it does others. I'm fine now because I wised up and I went back to v19.

If it ain't broke, don't fix it.
Photo of Ben

Ben

  • 50 Posts
  • 67 Reply Likes
Agreed, shift to constrain is a fundamental graphics convention used by EVERYONE. Adobe doesn’t understand, or doesn’t care (or both). Either way it’s so embarrassing.
Photo of Rob Rippengale

Rob Rippengale

  • 86 Posts
  • 60 Reply Likes
I absolutely disagree with Hannah's statement "people have come to expect that grabbing the corner of a window will transform it to scale" -- I am one of the many people that expect to move ONLY THAT CORNER unless I hold down some extra key indicating I want to do MORE than that, or unless some toggle button is set to indicate a proportional restraint. Photoshop is not some beginner's simplistic fool-around toy. It should NOT be changed so carelessly.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15409 Posts
  • 2257 Reply Likes
The issue with the link icon for not enabling and re-enabling will be fixed (this topic is marked as "In Progress")
Photo of Kendra Dingley

Kendra Dingley

  • 2 Posts
  • 0 Reply Likes
I dont have a Photoshop Settings folder under Preferences? How am I supposed to do this?
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1298 Posts
  • 201 Reply Likes
I dont have a Photoshop Settings folder under Preferences? How am I supposed to do this?
What are you referring to? Do what? 
Photo of Kendra Dingley

Kendra Dingley

  • 2 Posts
  • 0 Reply Likes
I was trying to comment to Hannah about her instructions on how to use text edit to revert the update... her path for MacOS doesn't correspond with my system. When I follow the path there is no Photoshop Settings folder in that area. And if there is, that is not what it is called.
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1298 Posts
  • 201 Reply Likes
When you alt-click the Menu Item »Go« in the Funder is there an item named »Library«? 
Photo of Dragos Bruma

Dragos Bruma

  • 5 Posts
  • 7 Reply Likes
Text committing modifications is also screwed up, full of bugs. Please just make un update that keeps the basic functions of this program the same because I earn a living with it.  
Photo of Rosa

Rosa

  • 391 Posts
  • 213 Reply Likes
Bug. Maintain Aspect Ratio constrain link on the toolbar does not work. Adobe Photoshop Version: 20.0.0 20180920.r.24 2018

When you un-check the Maintain Aspect Ratio constrain link on the toolbar and then use transform it still maintains aspect ratio. . . un-checking the link should disable aspect ratio shouldn't it? 

The shift key + transform disables aspect ratio but doesn't correspond with the constrain link on the tool bar. 

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64
Number of Launches: 1225
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3 MHz
Built-in memory: 32627 MB
Free memory: 19421 MB
Memory available to Photoshop: 29878 MB
Memory used by Photoshop: 65 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
Photo of Dragos Bruma

Dragos Bruma

  • 5 Posts
  • 7 Reply Likes
Thank you again, somehow I still have the old version in the cloud. I'm sticking to 19.1.6 because 20 froze twice this morning besides the free transform issue.
Photo of Rosa

Rosa

  • 391 Posts
  • 213 Reply Likes
Me too Dragos Bruma. I have had a few problems with v20.0 here. . . I think I will wait until all the bugs are fixed.

https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-v20-2019-crashes-when-using-the-...
Photo of Suzie O'Connell

Suzie O'Connell

  • 3 Posts
  • 3 Reply Likes
I'm also having this problem with the newest version (v 20.0). In addition, I've had to quit and restart Photoshop numerous times because tools completely stop working. I can click on the tool or use keyboard short cuts... but can't actually use the tool. This is the first time I've had issues since I started subscribing to CC. I can't believe how buggy this update is. Note: I'm running MacOS Mojave.
(Edited)
Photo of Ben

Ben

  • 53 Posts
  • 73 Reply Likes
Please make apps in the suite work more uniformly, not differently - especially with shift to constrain proportions. And don’t spend ANY time fixing this that ain’t broken. This is screened up sorry.
Photo of Eric Floch

Eric Floch, Employee

  • 7 Posts
  • 4 Reply Likes
Folks:

Thanks for your feedback. We feel your frustration and we're working to try to fix everything we can, as quickly as we can.

We ARE aware of the issue with the Maintain Aspect Ratio button. It IS a bug, we've been aware of it for some time, and unfortunately it's much harder to fix than you might think. Rest assured, we're going to fix it as soon as we can.

In the meantime, please hang in there. Depending on the layer type you're transforming, the Shift key WILL work to flip the default transform method (proportional vs. non-proportional). Turning off Proportional Transform via the gestalt control -- see Hannah's post above -- is another way to go if you get too frustrated.

-Eric Floch
Photo of Nate Garn

Nate Garn

  • 1 Post
  • 2 Reply Likes
We understand it's difficult to fix, but why release a new version with bugs that hasn't been thoroughly tested? This is not a way to win customers’ hearts.
Photo of Kukurykus

Kukurykus

  • 664 Posts
  • 181 Reply Likes
May I know how many testers you engaged to check how Transformation works? Every user who upgraded Ps to current version found some bug or inconsistency about this feature. How that is possible none of your testers found something that is not possible to miss? Do you even tested 2018 and now 2019 releases or you involve us to test that was foisted?

I believe you completely did not test it since you have ZERO testers. If you had some, they'd notice that immediately. There is no way to deny that, we don't need any proof to see how obvious that is.
(Edited)
Photo of JEA

JEA

  • 333 Posts
  • 194 Reply Likes
While i understood somewhat the reason for the change, why is it not the default for any transform. I mean, now. instead having to remember not to hold the shift key to constrain proportions.... but oh wait it's a shape layer and that doesn't work, you still have to hold shit to constrain proportions, so now it's twice as confusing to new users because instead of one universal transform default, we now have essentially two defaults depending on the kind of layer.

How can adobe think that makes more sense than trying to teach users the old tried and true method of holding shift for all transforms?


(Edited)
Photo of Kukurykus

Kukurykus

  • 664 Posts
  • 181 Reply Likes
Our questions are useless. They are no going to give any explanation why that was implemented this way. Why noone can explain why this was done not other way? Ignorance on a mass scale.
(Edited)
Photo of Cheila Ferreira

Cheila Ferreira

  • 8 Posts
  • 15 Reply Likes
I wish they would revert this change. I liked the way it worked before.
However, if they won't, at least make the "lock" button work properly.
Example:
If the lock button is ON dragging will scale the image proportionally. Shift + drag will free-scale.
If the lock button is OFF the behavior is reversed. Dragging will free-scale. Shift + drag will scale proportionally.
This way you would keep old and new users happy.
Photo of Richard Howard

Richard Howard

  • 3 Posts
  • 3 Reply Likes
This reply was created from a merged topic originally titled 'Maintain aspect ratio' button doesn't work when resizing objects after update..

Select an object, and drag the side node to stretch sideways and realised Photoshop now has the 'maintain aspect ratio' on as default, unticked the link icon but it does not disable, the only way is to hold Shift when resizing which is the opposite of the old way.
Photo of Rosa

Rosa

  • 391 Posts
  • 213 Reply Likes
Can someone tell me if the Constrain Button on the toolbar in PS cc 20.0.1 is fixed with the update?
I won't be installing the new version until all the bugs have been fixed.

Cheers!

Photo of Suzie O'Connell

Suzie O'Connell

  • 3 Posts
  • 3 Reply Likes
It does NOT appear to be fixed. I updated a couple hours ago and just now tried it out, and turning the constrain button off does not turn constrain off. I still have to hold shift to resize without constraining.
Photo of Rosa

Rosa

  • 391 Posts
  • 213 Reply Likes
Thanks Suzie 

I didn't think it was fixed as I didn't see it listed amongst the 'what's new' in V20.0.1

(Edited)
Photo of Kukurykus

Kukurykus

  • 664 Posts
  • 181 Reply Likes
Using constrain off/on button works only for the values you enter/scroll manually within the boxes.
Photo of Laura Millward

Laura Millward

  • 1 Post
  • 1 Reply Like
This is very frustrating! I hope it gets fixed soon.
Photo of Pippo Baudo

Pippo Baudo

  • 1 Post
  • 2 Reply Likes
This reply was created from a merged topic originally titled The free resizing button not work.

BUG PHOTOSHOP CC2019 v.20.0.1
---
Lo strumento di ridimensionamento libero non funziona
(il ridimensionamento mantiene sempre le proporzioni)
È necessario premere il tasto maiuscole
Photo of Erik Hofmann

Erik Hofmann

  • 12 Posts
  • 28 Reply Likes
This reply was created from a merged topic originally titled Now, Photoshop scales proportional by default.. yay. But Adobe still forgot the l....

Yes, people tend to scale proportional than warping the image. I'm glad Adobe finally got that - at least some of it. Even if you want to scale just one side you actively choose to scale this side by grabbing it! Duh'...

Same goes for the numeric scale option in the top bar. Adobe, it's the same thing! Activate the proportional link icon by default! What's wrong with you??? It's one click more every single effin time!


By the way, the unit in this input should always represent the one chosen in the ruler or info palette. You can still change it of course but the default should orientate itself on the global option!

Photo of Ben

Ben

  • 53 Posts
  • 73 Reply Likes
Except do it right for Gods sake! Identify it’s fundamental to graphics software and change the probably 100s of places it needs to updated across the suite. Anything less is sloppy, lazy work. I’ve been hired after other dev companies have created these kinds of confusing, jaw-dropping inconsistencies and I’d have a black mark next to my name if I let this stuff through.
Photo of Carol Salmanson

Carol Salmanson

  • 23 Posts
  • 19 Reply Likes
Holy cow, was it THAT difficult to just hold down the Shift key? It's now a mess.

I've just uninstalled 20 and gone back to 19. I'm wondering how I will know if Adobe will fix all the bugs without my having to check here constantly. Given the comments on another thread about filters crashing PS and completely losing files even after saving them beforehand, there's no way I'm going to risk going back to 20. 

Maybe do a version 21 after everything is fixed...while testing to make sure new, improved miserable bugs don't appear?

Adobe CC is NOT cheap, BTW.
Photo of Rosa

Rosa

  • 391 Posts
  • 213 Reply Likes
Carol  me too!
Photo of Kit Kerner

Kit Kerner

  • 66 Posts
  • 21 Reply Likes
Here is my story, I've shared it before. First, I'm glad I found this thread, I too have had several issues with V20 and I had jumped over 19, by my mistake. I use PS a lot and was looking forward to V20 and exploring it. V20 is broken as far as I am concerned. It crashed on me, copy and paste works half the time, the filter gallery is 'gone' and when using the dropdown for selecting a brush, it takes over 20 seconds for the brushes to show up and another five seconds for a brush to activate once selected. I bet there is more but didn't find it.  I spent a lot of time exploring the net and following advise from techs. I finally got a hold of 'help' in India and had V19 installed by them. That was two weeks ago (or so) and today, V19 is acting almost a like V20. 

To anyone 'going back a version or two make sure that you have any Actions or Brushes etc. that you created backed-up because when going back the Adobe subdirectory (Windows anyway) where that information was gone. If I had not had the brushes backed up on my own, I would have had to start that process over again. I did loose my created Actions, but that is okay, I had way too many.

I'm tired of backing out of the Adobe product, powering down the machine and then starting over after every change I made along the way. And some of these other issues being reported, I wish I had an answer but after reading all the different issues across the Mac and Windows OS, I'm getting the feeling that it isn't just me. I even had my local computer guy check out my machine and it got a clean bill of health. The other applications are working okay too, but I use PS almost all day and all night and now I have to clean the house instead of doing what I want to do!! 

I'll keep looking, trying, talking, reading and writing until there is a fix. 

Good Luck! 
Kit Kerner 

 
Photo of Colleen Popko

Colleen Popko

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Aspect Ratio Button Issue.

While using the transform tool, and content aware scale, the aspect ratio toggle is giving me issues. Whether I click the button or not, it will scale it with locked aspect ratio. I have found that using the shift key is currently the only way to scale items in one direction. I went through tech support and am still having the issue. As I can use shift to correct this, it is no longer a major issue for me, just a small annoyance. I wanted to see if others had this issue since the latest CC update running on macOS Mojave version 10.14.1.
Photo of Valentin Kostin

Valentin Kostin

  • 1 Post
  • 0 Reply Likes
Guys, is it going to be fixed? I understand it might be more difficult from what we think down here. un-checking the link should work how it should work; unlinking aspect ration. No more, neither less. This issue is there for 6 months. Half a year.  And you are charging every month in full amount for the subscription. How long we should wait here? How long we should wait for one of fundamental feature (locked aspect ratio when ticked and unlocked aspect ratio when un-ticked) to work properly? Guys, it is not funny. Why I have to keep pressed Shift in order to do something, what should work in the other way? This is not right. This how you treat your loyal clients? Nice one!!!
Photo of Ben

Ben

  • 53 Posts
  • 73 Reply Likes
Who knows if it will be fixed. It's unclear if the PS team even understands that shift-to-constrain is learnt right after pointing, clicking and dragging - so if you change it, you better be very thorough. This implementation smacks of design by committee and shows a worrying a lack of clear leadership regarding something so fundamental.

The temporary fix is to create a text file which reverses the change, see here for instructions: https://feedback.photoshop.com/photoshop_family/topics/constrained-resize-ps-cc-20

The fix takes 2 seconds but it won't fix the bottomless pit left in your stomach sorry.
(Edited)