Frame Tool Issue Photoshop CC 2019

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
  • (Edited)
The Frame Tool is active on my Toolbar but in preferences it's listed on the Extra Tools list. So it shouldn't be on the Toolbar at all. If I click on it in the Extra Tools list, Photoshop will crash more often than not. I have found no way to remove the Frame Tool from the Toolbar 

This is happening on a Win 7 Professional OS based system. Is anyone else seeing this anomaly?

Thanks in advance...
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JC

  • 66 Posts
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Posted 4 weeks ago

  • 1
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Tom Attix, Employee

  • 38 Posts
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Have you tried "Restore Defaults" in the toolbar settings? If you can't get to that (you said it crashed), I would try deleting the Preferences (it's in the first window of the Preferences in the bottom panel). If you can get to the tool bar prefs it's a better deal, you'll only lose the keyboard settings as opposed to all of your settings (which I know is painful, sorry).
-Tom
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JC

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Hey Tom,

I stumbled onto the same solution just before your answer came along. Funny though, I had to go through the process of clearing and setting the toolbar to its default settings a couple of times before the change finally took.

All's working as expected now and the crashes have stopped.

Thanks!


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Tom Attix, Employee

  • 38 Posts
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Excellent, thanks for the reply.