Slate: How do I get my story to show up properly on internet explorer on a PC without the text or images being truncated?

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  • Updated 4 years ago
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When viewing my story on my iPad it looks perfect but when I share my story & view it on my PC the background images do not resize to fit the screen. The title text can be cut off at the bottom or the top & bottom of my background photos are cut off as I scroll from image to image. I have tried changing the internet explorer zoom factor & the only thing that gets smaller is the glideshow portion not the background image. Resizing the internet window works but I shouldn't have to do that & people unfamiliar with my images will not know that they are cut off & missing part of the story.
https://slate.adobe.com/a/B5gRy/
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ccgrin

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  • frustrated

Posted 4 years ago

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Sasha, Official Rep

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Hello and sorry for the issue. Can you please tell me the version of Internet Explorer you are using, and which version of windows?

Thanks, Sasha
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ccgrin

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uh oh!
I do have an older notebook, running Windows 7 with Internet Explorer V11.

Nancy
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Sasha, Official Rep

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I'll confirm with the tech team, but older versions of Windows and IE the viewing experience isn't optimal. Chrome and Firefox are often much better. Sorry for the issue.
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ccgrin

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I wound up inadvertently asking this question twice, this was the 2nd attempt. For some reason I didn't see my 1st question & thought it had gotten lost so asked it again. Jorge just replied to my 1st one & told me to use focal points on my background images to select the area of the background I wanted to remain visible while the story unfolds. That worked great & now I know what a focal point does too! I have edited & republished my story.
Thanks again!
Fun product!

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