ELEMENTS 12 - Forever "connecting to device...please wait" -- can't upload photos

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  • Updated 4 years ago
  • (Edited)
I am suddenly having trouble with PS Elements 12. I cannot upload photos from my Nikon d3100 to the Organizer. The "Connecting to device...please wait" message never goes away. When I turn off the camera, it says, "Failed to obtain thumbnails from the device. The device is not connected or is busy." What should I do? I tried uninstalling Elements and re-installing, but it didn't help.
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Sharon Broomall

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Posted 4 years ago

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