Follow-up of case number 0185035713

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  • Updated 5 years ago
Case support: 0185035713: Negi M
when trying to download the Photoshop programs it didn't work and you were concerned about the slowness of service. You are correct. We just shifted to a satellite Internet and gone over the any time minutes of our server. They automatically slowed us way down. There was no "odometer" from the service for us to understand how many minutes we had used. That was corrected by increasing our downloadable anytime minutes. I ran the program again and it worked perfectly. Since you are correct I would advise you to point that out to anybody who has to satellite Internet and you have difficulty figuring out the problem. Your help was excellent and once I was bright enough to figure out what the problem was on my end of the line I again was working with the "old Adobe" which is been servicing me for more than 20 years I think. a.k.a. Frederick rector
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Frederick rector

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Posted 5 years ago

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