Elements: can't install due to permissions error on /Applications

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  • Updated 5 years ago
  • (Edited)
I'm trying to download Photoshop Elements and install it in the /Applications folder on my iMac. The installer reports a folder restriction alert: "Download may fail to folder '/Applications' due to restrictive access privileges. Please select a different folder."

That's a nice clear message, but I don't want to choose another folder. It *will* be installed in the /Applications folder because that's where I want it. How can I do this? (Note that I'm downloading because I have a Photoshop Elements & Premiere Elements DVD, but no DVD drive. If the answer is "you can't do that" I shall ask for my money back.)
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Phil Bass

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  • frustrated and angry

Posted 5 years ago

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Chris Cox

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Sounds like you need to fix the permissions on your system, or install from an administrator account.
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Phil Bass

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That's a reasonable answer but:

1. I haven't fiddled with any permissions.
2. Isn't it the job of an installer to run with sufficient permissions to install the program? (Asking for a suitable password, if necessary.)
3. The installer program itself *is* installed in the /Applications folder!!
4. I haven't seen any instructions to the effect that you need to run from an administrator account.
5. I am using an administrator account.

Actually, this prompted me to look at the permissions and the user/group settings. The way it works on Apple machines seems to be a bit different from the Linux machines I'm more used to. In particular there's something called opendirectory that I haven't come across before. I'll look into that.

In the meantime, I still don't know how to install Photoshop in /Applications. Any other suggestions? Anyone?
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Chris Cox

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The installer can only prompt you for your permissions. If your permissions are insufficient, then it cannot install.

You may not have fiddled with permissions,but something is wrong with permissions on your system because you don't have permission to install into /Applications.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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This troubleshooting resource may be helpful:

http://blogs.adobe.com/crawlspace/201...