Lightroom Classic: Folder Favorite Setting Cannot Be Changed

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  • Idea
  • Updated 2 months ago
  • (Edited)






After installing the latest release of Lightroom Classic 7.4 I'm unable to unmark my favorite folders.  In other words, folders that were marked as favorites before the latest release can no longer be unmarked.  I can, however, select a folder that was not a favorite before release 7.4 and mark it and also unmark it as a favorite.  I use this feature a fair amount so I'm pretty sure this issue started after the latest release but I cannot be sure.  Thoughts?  Seems like one of those pesky software bugs to me. I'm an experienced user so I do not think this is some type of user error.  The catalog is my master catalog and has about 600,000 images.  I did not have any favorites marked in my sub catalogs before the release.  They work fine but, again, the problem seems limited to the folders that were marked as favorites before the release.

[Update: All of the reports here except one can be explained by the confusing design of LR's "favorite groups".  See Robert Somrak's post and John Ellis' post. Thus, this topic is marked as an Idea, rather than Not A Problem, to capture the concept that the UI design is very confusing.

Patrick Philippot identified a bug where right-clicking an unselected folder creates two folder groups. It has been forked into this bug report.

There's another topic expressing similar confusion. I'm not going to merge the two, since that will hide all the useful replies.

- John Ellis, 3/10/20]
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JOE HOHNER

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Posted 2 years ago

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Samoreen

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[Using Windows 10 - LR 7.4]

Hi,

It seems that there's actually something wrong with the favorites marking/unmarking. I recently marked a folder as a favorite. It was tagged with a small star in the Folders panel of the Library module. It also appeared as a favorite in the "drop up" list that is available under the Grid view (I'm using a dual monitor configuration, so I usually have the grid view on the second monitor). I unmarked that folder from that drop up list. The folder was actually removed from the drop up list but was still tagged as a favorite (with the star) in the Folders panel of the Library module. When I right-clicked it there, the Mark Favorite command was available, not the Unmark command. Gasp !

The bug is easy to reproduce (and obviously, this feature was not very well tested - I would say, not tested at all ) : assuming you have selected folder A and now right-click another folder B and mark it as a favorite, both folders A and B get the favorite star. If you right-click A in the Folders panel, the Mark Favorite command is available while the folder is already marked as favorite with the star. So it's not a favorite on this side of the UI. If you open the drop up list under the Grid view, A appears in the Favorites section but at the bottom of the drop up list you get the Add Favorites command although that folder is currently selected and already marked as a favorite. So, on this side of the UI, A is a favorite but you can't unmark it.

Yet another inconsistency problem in the Lightroom UI. If someone had spent just a few minutes checking this code, the bug would have been detected immediately.

That's the problem since a while at Adobe : design flaws letting inconsistency problems appear in the UI and non-existent QA dpt. This bug belongs to the same category as these ones (which are still not fixed):

https://feedback.photoshop.com/photoshop_family/topics/lightroom-selected-published-folder-or-collec...

https://feedback.photoshop.com/photoshop_family/topics/-7-3-new-bug-with-smart-collections

https://feedback.photoshop.com/photoshop_family/topics/wrong-timestamp-stored-in-lightroom-catalog-c...

Obvious coding mistakes and lack of testing. Back to the base problem here :

https://feedback.photoshop.com/photoshop_family/topics/lightroom-quality-assurance-dpt-please-tell-u...

The problem is not that such bugs appear. The problem is that they go undetected to public releases. They are so obvious that they should be immediately spotted by the developer himself before the QA dpt. have a look at the new code. Adobe, are you subcontracting coding to students or offshore developers ?



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Samoreen

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When following the steps described above, note that if you unmark folder B by right-clicking it in the Folders panel (B not being selected), both A and B are unmarked. If you do the same while B is selected, neither A nor B are unmarked.
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Samoreen

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Another remark :

This bug and the 2 bugs that I mentioned above

(https://feedback.photoshop.com/photoshop_family/topics/lightroom-selected-published-folder-or-collection-is-not-deselected-if-a-folder-is-selected

https://feedback.photoshop.com/photoshop_family/topics/-7-3-new-bug-with-smart-collections)

seem to point to the same design issue. Somewhere in the UI code, there's a confusion between currently selected folder and right-clicked folder. This now appears rather obvious.


(Edited)
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John R. Ellis, Champion

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Merging with bug report specific to this behavior.

Please reference the new conversation here: Merging with "Right-click Mark Favorite in Folders panel creates two favorite gro...
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Samoreen

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Not fixed in version 7.5.