Folder Favorite Setting Cannot Be Changed

  • 1
  • Problem
  • Updated 2 weeks ago
  • Not a Problem

After installing the latest release of Lightroom Classic 7.4 I'm unable to unmark my favorite folders.  In other words, folders that were marked as favorites before the latest release can no longer be unmarked.  I can, however, select a folder that was not a favorite before release 7.4 and mark it and also unmark it as a favorite.  I use this feature a fair amount so I'm pretty sure this issue started after the latest release but I cannot be sure.  Thoughts?  Seems like one of those pesky software bugs to me.

I'm an experienced user so I do not think this is some type of user error.  The catalog is my master catalog and has about 600,000 images.  I did not have any favorites marked in my sub catalogs before the release.  They work fine but, again, the problem seems limited to the folders that were marked as favorites before the release.

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JOE HOHNER

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Posted 2 weeks ago

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Roelof Moorlag

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I was not able to reproduce this on Mac (10.13.5) and LR 7.4
I had one marked folders from the previous LR version but could unmark it now without any problem. What system do you have?
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JOE HOHNER

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2017 MacBook Pro with the most current OS
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JOE HOHNER

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I will send more details later today when I get back. Thanks for taking a look at this!
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Victoria Bampton - Lightroom Queen, Champion

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Perhaps the folder is currently marked as missing? That would do it.
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JOE HOHNER

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I have attached a Lightroom screen shot that shows the folder marked as a favorite and the menu offering to mark it as a favorite.  The menu should be offering  to unmark it.  I can mark it and unmark it and nothing changes.  It always shows as a favorite.  I also included a screen shot of my system configuration.   Victoria, the folder is not missing but thanks to the thought.




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Robert Somrak, Champion

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This was originally posted on the U2U forum and I could duplicate the problem BUT only the first time.  I right clicked a previous version Favorite folder and the dropdown menu said MARK FAVORITE instead of UNMARK FAVORITE even though it was already a Favorite.  I didn't try to mark it again and then unmark.  I went to another folder and marked it as a favorite and then unmarked it.  This seemed to rebuild the database of the favorite folders because when I went back to the original folder I could now unmark it.  Odd glitch/bug.
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JOE HOHNER

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Robert, I tried on another folder and I could mark and mark it.  It did not help with the folders that I'm having the issue with, however.
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Robert Somrak, Champion

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Hi Joe
Sorry, I had replied to you on the U2U forum and you indicated there that my solution didn't work for you.  I was actually giving Victoria a bit more info and your reply got in between.

Have you tried REMARKING the folder as a favorite and then unmarking it?   
(Edited)
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JOE HOHNER

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Yes, I have tried remarking.  Thanks for the thought.
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Sunil Bhaskaran, Official Rep

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Joe,
I was not able to reproduce this issue.
If the problem persists, could you please select the folder text displayed over the film strip and see if the specific folders are marked favorite as a group?
If yes, you should be able to clear it from there.

Thanks,
Sunil
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JOE HOHNER

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Sunil, your suggestion worked.  I was able to unmark the favorites.  Hip, Hip, Hurray!!!!!!   Thank you, Thank you, Thank you!!!!!!   Joe
(Edited)
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Sunil Bhaskaran, Official Rep

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:)
Glad to know that it worked.