Photoshop: Floating windows are sluggish compared to docked tabs on MacOS 10.10 Yosemite

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
On my brand new Macbook Pro, in Photoshop CC (latest version), In Docked/Tabbed windows dragging objects around (like dragging a small red circle around a new document) is fast and smooth like liquid. Problem: On Floating windows however, it is very sluggish with rough movements (in comparison to tabs). And I always use floating windows. Can someone please help me resolve this so I can use my new Mac with Photoshop?
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
  • frustrated

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Which specific version of Photoshop?
Which specific OS version?
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
Thanks for the reply. Heres what I have:

Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64

Operating System: Mac OS 10.10.1
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
I also tried changing all the Use Graphics Processor advanced settings in performance (testing on new windows each time) and it didn't help this.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13968 Posts
  • 1664 Reply Likes
Do you have an 3rd party Extension panels installed?

Try restoring your preferences: http://blogs.adobe.com/crawlspace/201...

If you do restore your prefs, please save a copy of your existing prefs in case they turn out to be the culprit. Having the bad prefs can sometimes help us track down the issue.
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
This is a fresh new install on my new MacBook Pro 2.5ghz 16gb ram that I got for Photoshop use and would return the mac if this can't be fixed so I need to know what you guys think either way. I do not have any extensions or plugins just a raw install. I did try resetting the prefs file before posting as well. Please let me know how we can resolve this. A phone call maybe or whatever you think.. Thanks in advance! - Uri
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
And I fully appreciate any help you can offer me on this. You guys helped me through a similar issue years ago on my PC when GPU support came out.
Photo of Adam Jerugim

Adam Jerugim, Employee

  • 192 Posts
  • 82 Reply Likes
Uri,

I just sent you an email so that we can work on figuring this out. Please get in touch when you get a chance.

Thanks,
Adam
Photo of Uri Kirstein

Uri Kirstein

  • 17 Posts
  • 1 Reply Like
OK Thanks again I appreciate the great support.