Lightroom: Flag status not syncing between mobile and desktop

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  • Problem
  • Updated 4 months ago
  • (Edited)
HiI've found that when I set the flag to rejected on LR Mobile for quite a few of the RAW photos in one of the collections, the changes didn't all get updated on my mac.Alex
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Alex Saville

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Posted 1 year ago

  • 2
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Rikk Flohr, Official Rep

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Mac or PC?
OS version?
Lightroom version? (Help>System Info...)
Mobile OS? Version?
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Alex Saville

  • 10 Posts
  • 1 Reply Like
Lightroom cc 2015.8 release
MacBook Pro

iPad Air 2
iOS 10.2
Lightroom mobile up to date. V 2.60
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Alex Saville

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Lightroom version: CC 2015.8 [ 1099473 ]
License: Creative Cloud
Operating system: Mac OS 10
Version: 10.12 [2]
Application architecture: x64
Logical processor count: 2
Processor speed: 2.4 GHz
Built-in memory: 8,192.0 MB
Real memory available to Lightroom: 8,192.0 MB
Real memory used by Lightroom: 878.7 MB (10.7%)
Virtual memory used by Lightroom: 1,853.7 MB
Memory cache size: 362.9 MB
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2
Displays: 1) 1280x800

Graphics Processor Info:
Check OpenGL support: Failed
Vendor: NVIDIA Corporation
Version: 3.3 NVIDIA-10.2.12 310.90.10.05b20
Renderer: NVIDIA GeForce 320M OpenGL Engine
LanguageVersion: 3.30

Application folder: /Applications/Adobe Lightroom
Library Path: /Users/Alex/Documents/My Photos/My Photos/My Photos-2.lrcat
Settings Folder: /Users/Alex/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Animoto
3) Aperture/iPhoto Importer Plug-in
4) Athentech Perfect Exposure
5) Athentech Perfect Eyes
6) Aurora HDR Pro
7) Canon Tether Plugin
8) ColorChecker Passport
9) Dropbox
10) DxO Optics Pro 9
11) DxO Optics Pro 9 Importer
12) DxO OpticsPro 11
13) DxO OpticsPro 11 Importer
14) Envira
15) Export to Photomatix Pro
16) Facebook
17) Flickr
18) Focus CK
19) FX Photo Studio CK
20) HDR Efex Pro
21) HDR Efex Pro 2
22) jb Search Replace Transfer
23) Leica Tether Plugin
24) LR/Blog
25) LR/Enfuse
26) LR/Mogrify 2
27) LR/Transporter
28) Luminar
29) Macphun Creative Kit
30) Nikon Tether Plugin
31) Noiseless CK
32) ON1 Photo RAW 2017
33) ON1 Resize 2017
34) Photo list importer
35) ShootProof
36) StickyAlbums
37) Syncomatic

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x4
CoreImage: true
GL_RENDERER: NVIDIA GeForce 320M OpenGL Engine
GL_VERSION: 2.1 NVIDIA-10.2.12 310.90.10.05b20
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_light_max_exponent GL_NV_multisample_filter_hint GL_NV_point_sprite GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
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Rikk Flohr, Official Rep

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Can you get it to repeat the behavior or did it happen just once? What happens if you try again?
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Alex Saville

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It's definitely not the first time it's happened. Usually I have to unsync then resync the collection. Which is a pain when I've done some flagging in LR mobile which hasn't been taken to my mac.
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This happens to me too! I was setting flags in LR Mobile on iPad, hoping they would sync to LR on my mac, but instead they just vanished.
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Tarun Sharma

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Any solution to this problem? I use MacAir and Iphone7, flagged photos in iPhone are not synced in desktop app in MacAir (not all, 90% are synced). Please provide a solution urgently. 
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Jessica Collins

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I have the same problem using LR CC on my samsung galaxy phone. I flag images and then edit at my desktop only 40 of my 55 showed up flagged. I also had an issue the day before that I flagged 9 images on the desktop and only 7 images will show up in mobile view. The 2 flagged files are completly gone from mobile. It sounds weird but while flagging sometime I would reject by mistake then go back and flag. I suspect it is the ones that have accidentally been flagged as rejects at one point are then no longer synced even if you flag them again. I am going to try and test this theory to confirm. In the meantime I tried the fix of deleting the sync data from  the LR APP data and everything re-synced and still not showing those missing flags. SUPER FRUSTRATING!!