First image doesn't show in survey mode

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  • Updated 12 months ago
  • (Edited)
When selecting a few images in grid and hitting N for survey mode, the first image doesn't always render in overview, there's just a blank spot. Going into full view with enter the first image still is blank. Going forward and then backward with cursor makes it appear. This seems to have started recently (LR CC 2015.9 or 2015.10) and seems to only happen with Fuji X-Pro 2 compressed Raws. It happens maybe with 80% of survey views. The images are always pre-rendered with standard previews on import.
I'm using a 2015 MacBook Pro with macOS 10.12.5 and LR CC 2015.10.1
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Markus Kaiser

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Posted 12 months ago

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Rikk Flohr, Official Rep

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Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?
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Markus Kaiser

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Thanks, Rikk.

I followed all 5 steps, but the weird behaviour is still there, although slightly different. After selecting, and hitting N, I get the overview with a missing first image for a brief moment (half a second), then a completely blank screen. If I now select cursor right to advance the whole group including the first image appears.
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Rikk Flohr, Official Rep

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If you turn off the GPU option in Preferences>Performance, does the behavior persist?
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Markus Kaiser

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I turned off GPU and restarted LR. The behaviour is still there but only maybe 1 out of 5 survey views. I don't want to leave it turned off as I need GPU for heavy lifting in Develop. 

Can anybody reproduce this behaviour with Fuji RAF files?
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Rikk Flohr, Official Rep

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Markus, 

I've not seen any other reports of this particular behavior - regardless of camera model. My recommendation is to:

1. Double check your video driver to make sure it is up to date (Which video card do you have?)
 and try it again with GPU enabled. 

2. Uninstall/reinstall Lightroom from a fresh download.

3. Reset the preferences one more time using the procedure outlined above.