Finally upgraded from Photoshop 7 (I know!) and I need some help

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  • Updated 5 years ago
First, I use a PC. Second, although I have been using Photoshop for many years, it's been Photoshop 7. My company finally bought CS6 and some of the features make me very happy. Others, not so much

#1. I work with a lot of retail pricing, and it's much easier to create a set with the pricing and package, and just duplicate it for each item. However, with CS6 every time I try to move an element by using the select tool, it reverts to the set folder and tries to move EVERYTHING. I have to select the individual layer and use transform in order to move it.

#2 I cannot seem to auto select the background by clicking on it any more.

#3 I print to many printers. I have an HP5500 42", a Z6200 60", a Mutoh vinyl printer and an Oki C9650. I am having a problem with the Oki only. I used to be able to print 20mb files on 12"x18" cardstock fairly rapidly. Since installing CS6, it prints 2, rests for 30 seconds, prints 2, rests, and so on. I have tried upgrading to a driver that is 64 bits but it's not helping. Oki technical support has been pretty much useless, telling me that the problem was with Photoshop (not with the ONLY printer having problems) and that I needed to uninstall and reinstall the program.

I know that this is a lot to ask, but I have searched and searched for the same queries all over the place and am not having much success. Can someone please help this old dog learn a few new tricks? Thank you.
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Tracy

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Posted 5 years ago

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Chris Cox

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1) Look at the tool options for the select tool, and you might want to read up on some of the new options available

2) are you trying to auto-select the background by clicking on the canvas, or clicking in the layers palette?

3) is a driver issue, Photoshop updated to more recent print APIs, and it sounds like your driver is using older APIs and not working so well with the new OS APIs. No, the issue described has to be in the printer driver -- Photoshop has no control over how the printer spools multiple prints (Photoshop just tells the OS "print N copies").
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Tracy

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Thank you for pointing out the tool options. That helps with the sets.

I am trying to auto-select the background by clicking on the canvas. Can I not do that any more?

Lastly, any recommendations on the driver problem? Like I said, I thought that because my current driver was 32 bit and CS6 is 64 bit that getting a 64 bit driver would fix the problem. It has not.

I would be grateful for any further advice. Thanks so much.
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Chris Cox

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Yes you should be able to select the background by clicking on the canvas. My guess is that another option on the select tool is

Also, did you install all the updates for Photoshop CS6?

No idea on the printer driver problem - my guess is that Oki needs to update their driver software to work with modern OS versions.
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Tracy

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I have not. This program was purchased last year and I only installed it last week (I was having some other computer issues). Do I just Google "CS6 Updates" or can you give me a link?
Your sentence was cut off: "My guess is that another option on the select tool is ....."
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Chris Cox

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...another option is causing you to not select the background.

In Photoshop, Help -> Updates...
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Tracy

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Well, I give up. I am reinstalling Photoshop 7. I cannot find any reason I cannot autoselect the background and it's slowing me down too much. Thank you for your help, but I hate this version and cannot recommend it to anyone else in good conscience.
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Chris Cox

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You skipped a lot of versions, and missed learning about all the changes. It will probably take you several weeks to find all the changes you missed in the interim versions.

And other users can select the background - so there is some option you've missed, or some mistake that you are making.

Do install the updates, then take it slow and spend some time getting familiar with all the changes.

New tools require time to learn: don't give up so quickly.