Photoshop CS6: Filter gallery doesn't work

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  • Problem
  • Updated 4 years ago
  • (Edited)
Filter gallery in Photoshop CS6 Extended doesn't work, despite of reinstallation of the software. The photos are in RGB color space, 8 bit.
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Heinz Bühler

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Posted 4 years ago

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Chris Cox

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Ok, it is working for everyone else.

What exactly are you seeing?
What OS version are you using?
Have you installed all the Photoshop CS6 updates?
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Heinz Bühler

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When I want to use the filter gallery there is a message "the process cannot be completed". Photoshop CS6 Extended, Version 13.0.6 x64, OS Version 10.9.4
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Chris Cox

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That doesn't even sound like a Photoshop error message.
Can you post a screenshot?
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Heinz Bühler

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Chris Cox

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OK, so our translation loses something there.

But I'm not sure why the filter wouldn't be working.

Was the filter working on your system previously?
What changed on your system since it was last working?

Have you tried resetting Photoshop's preferences?
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Heinz Bühler

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I had 2 programs photoshop in the same folder, one in "Programme" = applications, there was another subfolder in "Programme" with the name applications. So I deleted this one, and now the filter gallery is working. Thanks for the help!