Files won't save using save as after installing Windows 10 - says I don't have permission

  • 2
  • Problem
  • Updated 3 years ago
  • (Edited)
I have just loaded windows 10 on my computer now photoshop cc2015 won't allow me to save files using save as, just save is fine. I get a message saying I am not the administrator.
Photo of Rodney Poole

Rodney Poole

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Sounds like you have a permissions problem on the system, in the directory where you are trying to save, or in one of the system TEMP directories.
Photo of Rodney Poole

Rodney Poole

  • 3 Posts
  • 0 Reply Likes
Yes you are right. Windows 10 upgrade changed my settings and lost my passwords etc. Many thanks for the help.
Photo of pamelasproof

pamelasproof

  • 8 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Can't convert from NEF to jpg on PS 2015 CC since I upgraded to Windows 10. Can a....

I was just upgraded from Windows 8.1 to Windows 10. I was on Photoshop CC 2015 and was converting, (or trying to convert), a NEF photo to a jpg. I keep getting a box that says I'm not authorized to do this. Then I get another box that asks if I want to save to my pictures to which I answer yes. But then, again, it won't let me. If I am not authorized to do this, WHO IS?????
Photo of pamelasproof

pamelasproof

  • 8 Posts
  • 0 Reply Likes
Chris, your reply doesn't seem to help me. I am not a computer whiz but I know my Photoshop pretty well. What do I specifically have to do to fix this problem? My frustration is mounting!
Photo of Ollie Taylor

Ollie Taylor

  • 2 Posts
  • 0 Reply Likes
Hi Chris, did you get a fix, i have the same problem after installing 10 :(
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
There is no Photoshop fix for this. You do not have permission to write to the folder or disk where you are attempting to save files. This is because your OS upgrade messed up the permissions on your system. You have to change the permissions on the folder or disk so that you can save files.
The only other alternative is to always run Photoshop under an Administrator account (and even that won't work 100% of the time unless you fix your folder or disk permissions).
Photo of Rodney Poole

Rodney Poole

  • 3 Posts
  • 0 Reply Likes
Hi Ollie,

The following worked for me:
Right click on the file you want to save to.
Open Properties.
Click the security tab to open it.
Under user name, highlight your name then click on Full Control in the allow box.
Click apply.
You should now be able to save to this file without any further problems. You may have to do this to other files you want to save to.
Photo of Ollie Taylor

Ollie Taylor

  • 2 Posts
  • 0 Reply Likes
Thanks for your prompt reply Rodney! What a pain in the arse! I have tried changing the permissions in the entire pictures folder and its coming up with problems regarding the folders that are in there!

Welcome to Windows 10 :(