Files/Documents

  • 1
  • Question
  • Updated 4 years ago
When I try to open any kind of document it will not open the documents, it tells me it does support this kind of document. I put it all formats and still does not work. Any suggestions?
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heather honeycutt

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Posted 4 years ago

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Photo of David

David, Official Rep

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Hi Heather,

What's the extension of the file that you're trying to open in Photoshop?

Thanks,
David
Photo of Chris Cox

Chris Cox

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Which specific version of Photoshop are you using?
Which OS version?

Are you trying to double click on the file, drag the file to the Photoshop application icon, or use the open dialog inside Photoshop?