Files become corrupt after closing Photoshop CC 2019 w/ Catalina

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  • Updated 3 weeks ago
I have been operating Adobe Photoshop CC 2019 Version: 20.0.6 20190724.r.80 2019/07/24: 1207344 x64 on Mac OS Catalina for two weeks now, and the amount of compatibility issues is not only astounding, but bothersome that Adobe would even call this "compatible."

The issue that Adobe acknowledges is that, when saving, you have to match the end of file name with the file type, or manually enter it.

While this is a patchwork solution for saving a file, after closing out PhotoShop, the files become corrupt regardless, over a short amount of time.

I have been able to email and upload the files to folks, and they will work for a few hours, but within 24 hours, you go back to any source - the original, Google Drive, emails - and Photoshop cannot open them, returning the message "could not complete request because it is not a valid Photoshop document." Even folks who I have uploaded them to private clients have had the files work originally, and then become corrupt, almost like a time bomb is built in to them.

Meanwhile, adobe is more than happy to continue charging you monthly for a program that fails at creating files that will survive any usable length of time.

This needs to be a priority to fix, not take weeks to fix. Apple gave developers years to get on board with what Catalina was... to not be prepared for this switch is an abomination on Adobe's behalf.
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Brian Kulbacki

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  • Angry.

Posted 3 weeks ago

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Johan Elzenga, Champion

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Adobe never said that the current version of Photoshop was compatible with Catalina. Catalina has been available as beta for quite a while, that is true. But a beta is still a work in progress, and is changed constantly. That is what makes it a beta. That means that some of the issues you experience now may have only come up with the very latest changes that Apple made. And that means it’s better not to rush into upgrading an OS if you run important applications that did not yet get updates for that new version of the OS.
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Brian Kulbacki

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It is out of Beta and was an official OS update 2 weeks ago.
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Glendon Haddix

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Not sure if this will help, but I am on Windows 10 and my Photoshop 2018 will corrupt ANY PSD if I add a shape layer to it. This just started a couple days ago after a Creative Cloud Update was pushed. Can you try making a PSD from scratch, add just a shape layer, save it, close it and reopen? I do that and it results in a corrupt PSD file. But all other layer types seem to work fine. Raster layers, smart objects, etc. And any PSD file that was made prior to that update works fine. Can save and do anything to it EXCEPT add a shape layer.