Lightroom Classic: File could not be written

  • 1
  • Problem
  • Updated 6 days ago
  • (Edited)
If you attempt to export the same RAW file to JPG a second time, as in after making additional edits, the export fails and LR reports that the RAW file cannot be written.   

The RAW and JPG files are still there, but LR has left the JPG version in an unreadable state.

The only way I have found to fix the problem is to reboot by PC.   I am running the latest version of Windows 10 and LR Classic CC
Photo of Peter Weldon

Peter Weldon

  • 1 Post
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  • frustrated

Posted 2 weeks ago

  • 1
Photo of Sumeet Choudhury

Sumeet Choudhury, Employee

  • 32 Posts
  • 10 Reply Likes
Hi Peter,

I was unable to reproduce the issue here.

1. Can you let me know if there were some specific Export settings that you used causing this issue?
2. Were you using an Export Preset for this export ?
3. Are you able to reproduce this issue again and again ?
4. Could you also share the files for which this issue happened ? (You can share the dropbox or drive link for us to download the files)

Regards,
Sumeet
Photo of Nick Thake

Nick Thake

  • 2 Posts
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I am having the same issue. On Mac. Only way to get the export done is to restart the program. 

 

An error report is below:

Process:               Adobe Lightroom Classic [3645]

Path:                  /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic

Identifier:            com.adobe.LightroomClassicCC7

Version:               Adobe Lightroom Classic [1186149] (7.5)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Lightroom Classic [3645]

User ID:               501

 

 

Date/Time:             2018-10-10 15:10:20.740 +0800

OS Version:            Mac OS X 10.13.6 (17G65)

Report Version:        12

Anonymous UUID:        358974DC-8F98-F319-2839-9D5556C14AE8

 

 

 

 

Time Awake Since Boot: 25000 seconds

 

 

System Integrity Protection: enabled

 

 

Crashed Thread:        11  Queue Processor - NegativeQueue

 

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

 

 

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

 

 

VM Regions Near 0:

-->

    __TEXT                 0000000102130000-000000010214e000 [  120K] r-x/rwx SM=COW    [/Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic]

 

 

Thread 0:: Dispatch queue: com.apple.main-thread

0   libobjc.A.dylib                0x00007fff790cba1a objc_destroyWeak + 1

1   libobjc.A.dylib                0x00007fff790cd5d3 object_cxxDestructFromClass(objc_object*, objc_class*) + 127

2   libobjc.A.dylib                0x00007fff790c62cc objc_destructInstance + 92

3   libobjc.A.dylib                0x00007fff790c625f object_dispose + 22

4   com.apple.AppKit              0x00007fff4f42fb91 -[NSImage _deallocAuxiliaryStorage] + 113

5   com.apple.AppKit              0x00007fff4f42f895 -[NSImage dealloc] + 179

6   com.apple.FinderKit            0x00007fff678368a4 TNSRef<NSImage*, void>::~TNSRef() + 20

7   libsystem_c.dylib              0x00007fff79d97eed __cxa_finalize_ranges + 351

8   libsystem_c.dylib              0x00007fff79d981fe exit + 55

9   com.apple.AppKit              0x00007fff4f624f2a -[NSApplication terminate:] + 1930

10  com.apple.AppKit              0x00007fff4fbdba43 -[NSApplication(NSResponder) sendAction:to:from:] + 312

11  com.apple.AppKit              0x00007fff4f670213 -[NSMenuItem _corePerformAction] + 323

12  com.apple.AppKit              0x00007fff4f66ff9b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114

13  com.apple.AppKit              0x00007fff4f66edff -[NSMenu performKeyEquivalent:] + 363

14  com.apple.AppKit              0x00007fff4fbda6a9 routeKeyEquivalent + 884

15  com.apple.AppKit              0x00007fff4fbd7ce0 -[NSApplication(NSEvent) sendEvent:] + 1096

16  com.adobe.ag.ui                0x0000000102461c35 0x1023ec000 + 482357

17  com.apple.AppKit              0x00007fff4f4388b5 -[NSApplication run] + 812

18  com.apple.AppKit              0x00007fff4f407a72 NSApplicationMain + 804

19  com.adobe.LightroomClassicCC7 0x0000000102132aa5 main + 1577

20  libdyld.dylib                  0x00007fff79ceb015 start + 1

 

 

Thread 1:

0   libsystem_kernel.dylib        0x00007fff79e3ba16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff7a004589 _pthread_cond_wait + 732

2   com.apple.GeForceMTLDriver    0x00007fff4d7c7cc2 0x7fff4d667000 + 1445058

3   libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

4   libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

5   libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 2:: Worker Thread Dispatcher

0   libsystem_kernel.dylib        0x00007fff79e3ba16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff7a004589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x00000001023c514f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x00000001023bece8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x00000001023bf721 0x10239e000 + 136993

5   com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

6   com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

7   com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

8   com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

9   com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

11  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

12  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

13  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

14  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

15  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

16  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

17  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

18  libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

19  libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

20  libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 3:: AgFileWatching

0   libsystem_kernel.dylib        0x00007fff79e3cbea kevent + 10

1   com.adobe.ag.substrate        0x00000001024f063f 0x1024e8000 + 34367

2   com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

3   com.adobe.ag.kernel            0x00000001023a856b 0x10239e000 + 42347

4   com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

5   com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

6   com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

7   com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

8   com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

9   com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

10  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

11  com.adobe.ag.kernel            0x00000001023a861c lua_resume + 113

12  com.adobe.ag.kernel            0x00000001023a2e0c 0x10239e000 + 19980

13  com.adobe.ag.kernel            0x00000001023a2c8c 0x10239e000 + 19596

14  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

15  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

16  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

17  com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

18  com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

19  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

20  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

21  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

22  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

23  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

24  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

25  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

26  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

27  libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

28  libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

29  libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 4:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib        0x00007fff79e3220a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff79e31724 mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff51ea9785 __CFRunLoopServiceMachPort + 341

3   com.apple.CoreFoundation      0x00007fff51ea8ad7 __CFRunLoopRun + 1783

4   com.apple.CoreFoundation      0x00007fff51ea8153 CFRunLoopRunSpecific + 483

5   com.apple.CFNetwork            0x00007fff50ff2e84 -[__CoreSchedulingSetRunnable runForever] + 722

6   com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

7   libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

8   libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

9   libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 5:: com.apple.CFSocket.private

0   libsystem_kernel.dylib        0x00007fff79e3bcf2 __select + 10

1   com.apple.CoreFoundation      0x00007fff51ee388b __CFSocketManager + 635

2   libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

3   libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

4   libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 6:: Worker Thread

0   libc++abi.dylib                0x00007fff77cada85 __cxxabiv1::scan_eh_tab(__cxxabiv1::(anonymous namespace)::scan_results&, _Unwind_Action, bool, _Unwind_Exception*, _Unwind_Context*) + 190

1   libc++abi.dylib                0x00007fff77cad92d __gxx_personality_v0 + 189

2   libunwind.dylib                0x00007fff7a02fa01 _Unwind_RaiseException + 149

3   libc++abi.dylib                0x00007fff77cad25e __cxa_throw + 104

4   com.adobe.ag.AgImageIO        0x000000011152d064 0x110d42000 + 8302692

5   com.adobe.ag.AgImageIO        0x0000000110d4c133 0x110d42000 + 41267

6   com.adobe.ag.AgImageIO        0x000000011151a4ad 0x110d42000 + 8225965

7   com.adobe.ag.AgImageIO        0x00000001115459d2 0x110d42000 + 8403410

8   com.adobe.ag.AgImageIO        0x0000000110e4ff31 0x110d42000 + 1105713

9   com.adobe.ag.AgImageIO        0x0000000110f2c89a 0x110d42000 + 2009242

10  com.adobe.ag.AgImageIO        0x00000001112d4b99 0x110d42000 + 5843865

11  com.adobe.ag.AgImageIO        0x00000001112d49bc 0x110d42000 + 5843388

12  com.adobe.ag.AgImageIO        0x0000000110e786a4 0x110d42000 + 1271460

13  com.adobe.ag.AgImageIO        0x0000000110e5f078 0x110d42000 + 1167480

14  com.adobe.ag.AgImageIO        0x0000000110e69aaa 0x110d42000 + 1211050

15  com.adobe.ag.AgImageIO        0x000000011106166b 0x110d42000 + 3274347

16  com.adobe.ag.AgImageIO        0x000000011106f36d 0x110d42000 + 3330925

17  com.adobe.ag.AgImageIO        0x000000011106b063 0x110d42000 + 3313763

18  com.adobe.ag.AgImageIO        0x0000000110e72cad 0x110d42000 + 1248429

19  com.adobe.ag.AgImageIO        0x0000000110e737e3 0x110d42000 + 1251299

20  com.adobe.ag.AgImageIO        0x0000000110da0e23 0x110d42000 + 388643

21  com.adobe.ag.AgImageIO        0x0000000110da0b5c 0x110d42000 + 387932

22  com.adobe.ag.AgImageIO        0x0000000110d6eb07 0x110d42000 + 183047

23  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

24  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

25  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

26  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

27  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

28  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

29  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

30  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

31  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

32  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

33  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

34  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

35  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

36  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

37  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

38  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

39  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

40  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

41  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

42  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

43  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

44  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

45  com.adobe.ag.kernel            0x00000001023a856b 0x10239e000 + 42347

46  com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

47  com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

48  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

49  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

50  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

51  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

52  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

53  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

54  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

55  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

56  libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

57  libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

58  libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 7:: Worker Thread

0   libc++abi.dylib                0x00007fff77cada85 __cxxabiv1::scan_eh_tab(__cxxabiv1::(anonymous namespace)::scan_results&, _Unwind_Action, bool, _Unwind_Exception*, _Unwind_Context*) + 190

1   libc++abi.dylib                0x00007fff77cad92d __gxx_personality_v0 + 189

2   libunwind.dylib                0x00007fff7a02fa01 _Unwind_RaiseException + 149

3   libc++abi.dylib                0x00007fff77cad25e __cxa_throw + 104

4   com.adobe.ag.AgImageIO        0x000000011152d064 0x110d42000 + 8302692

5   com.adobe.ag.AgImageIO        0x0000000110d4c133 0x110d42000 + 41267

6   com.adobe.ag.AgImageIO        0x000000011151a4ad 0x110d42000 + 8225965

7   com.adobe.ag.AgImageIO        0x00000001115459d2 0x110d42000 + 8403410

8   com.adobe.ag.AgImageIO        0x0000000110e4ff31 0x110d42000 + 1105713

9   com.adobe.ag.AgImageIO        0x0000000110f2c89a 0x110d42000 + 2009242

10  com.adobe.ag.AgImageIO        0x00000001112d4b99 0x110d42000 + 5843865

11  com.adobe.ag.AgImageIO        0x00000001112d49bc 0x110d42000 + 5843388

12  com.adobe.ag.AgImageIO        0x0000000110e786a4 0x110d42000 + 1271460

13  com.adobe.ag.AgImageIO        0x0000000110e5f078 0x110d42000 + 1167480

14  com.adobe.ag.AgImageIO        0x0000000110e69aaa 0x110d42000 + 1211050

15  com.adobe.ag.AgImageIO        0x000000011106166b 0x110d42000 + 3274347

16  com.adobe.ag.AgImageIO        0x000000011106f36d 0x110d42000 + 3330925

17  com.adobe.ag.AgImageIO        0x000000011106b063 0x110d42000 + 3313763

18  com.adobe.ag.AgImageIO        0x0000000110e72cad 0x110d42000 + 1248429

19  com.adobe.ag.AgImageIO        0x0000000110e737e3 0x110d42000 + 1251299

20  com.adobe.ag.AgImageIO        0x0000000110da0e23 0x110d42000 + 388643

21  com.adobe.ag.AgImageIO        0x0000000110da0b5c 0x110d42000 + 387932

22  com.adobe.ag.AgImageIO        0x0000000110d6eb07 0x110d42000 + 183047

23  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

24  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

25  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

26  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

27  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

28  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

29  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

30  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

31  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

32  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

33  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

34  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

35  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

36  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

37  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

38  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

39  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

40  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

41  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

42  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

43  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

44  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

45  com.adobe.ag.kernel            0x00000001023a856b 0x10239e000 + 42347

46  com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

47  com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

48  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

49  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

50  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

51  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

52  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

53  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

54  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

55  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

56  libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

57  libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

58  libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 8:: Worker Thread

0   libc++abi.dylib                0x00007fff77cada85 __cxxabiv1::scan_eh_tab(__cxxabiv1::(anonymous namespace)::scan_results&, _Unwind_Action, bool, _Unwind_Exception*, _Unwind_Context*) + 190

1   libc++abi.dylib                0x00007fff77cad92d __gxx_personality_v0 + 189

2   libunwind.dylib                0x00007fff7a02fa01 _Unwind_RaiseException + 149

3   libc++abi.dylib                0x00007fff77cad25e __cxa_throw + 104

4   com.adobe.ag.AgImageIO        0x000000011152d064 0x110d42000 + 8302692

5   com.adobe.ag.AgImageIO        0x0000000110d4c133 0x110d42000 + 41267

6   com.adobe.ag.AgImageIO        0x000000011151a4ad 0x110d42000 + 8225965

7   com.adobe.ag.AgImageIO        0x00000001115459d2 0x110d42000 + 8403410

8   com.adobe.ag.AgImageIO        0x0000000110e4ff31 0x110d42000 + 1105713

9   com.adobe.ag.AgImageIO        0x0000000110f2c89a 0x110d42000 + 2009242

10  com.adobe.ag.AgImageIO        0x00000001112d4b99 0x110d42000 + 5843865

11  com.adobe.ag.AgImageIO        0x00000001112d49bc 0x110d42000 + 5843388

12  com.adobe.ag.AgImageIO        0x0000000110e786a4 0x110d42000 + 1271460

13  com.adobe.ag.AgImageIO        0x0000000110e5f078 0x110d42000 + 1167480

14  com.adobe.ag.AgImageIO        0x0000000110e69aaa 0x110d42000 + 1211050

15  com.adobe.ag.AgImageIO        0x000000011106166b 0x110d42000 + 3274347

16  com.adobe.ag.AgImageIO        0x000000011106f36d 0x110d42000 + 3330925

17  com.adobe.ag.AgImageIO        0x000000011106b063 0x110d42000 + 3313763

18  com.adobe.ag.AgImageIO        0x0000000110e72cad 0x110d42000 + 1248429

19  com.adobe.ag.AgImageIO        0x0000000110e737e3 0x110d42000 + 1251299

20  com.adobe.ag.AgImageIO        0x0000000110da0e23 0x110d42000 + 388643

21  com.adobe.ag.AgImageIO        0x0000000110da0b5c 0x110d42000 + 387932

22  com.adobe.ag.AgImageIO        0x0000000110d6eb07 0x110d42000 + 183047

23  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

24  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

25  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

26  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

27  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

28  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

29  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

30  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

31  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

32  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

33  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

34  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

35  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

36  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

37  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

38  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

39  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

40  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

41  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

42  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

43  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

44  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

45  com.adobe.ag.kernel            0x00000001023a856b 0x10239e000 + 42347

46  com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

47  com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

48  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

49  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

50  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

51  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

52  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

53  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

54  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

55  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

56  libsystem_pthread.dylib        0x00007fff7a003661 _pthread_body + 340

57  libsystem_pthread.dylib        0x00007fff7a00350d _pthread_start + 377

58  libsystem_pthread.dylib        0x00007fff7a002bf9 thread_start + 13

 

 

Thread 9:: Preview Server

0   libsystem_kernel.dylib        0x00007fff79e3ba16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff7a004589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x00000001023c514f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x00000001023bece8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x00000001023bf721 0x10239e000 + 136993

5   com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

6   com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

7   com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

8   com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

9   com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

10  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

11  com.adobe.ag.kernel            0x00000001023a21ca 0x10239e000 + 16842

12  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

13  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

14  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

15  com.adobe.ag.kernel            0x00000001023a03ad lua_call + 39

16  com.adobe.ag.substrate        0x000000010250ee98 AgLua_callWithAutoReleasePool + 85

17  com.adobe.ag.kernel            0x00000001023a8114 0x10239e000 + 41236

18  com.adobe.ag.kernel            0x00000001023b7254 0x10239e000 + 102996

19  com.adobe.ag.kernel            0x00000001023a857c 0x10239e000 + 42364

20  com.adobe.ag.kernel            0x00000001023a7c58 0x10239e000 + 40024

21  com.adobe.ag.kernel            0x00000001023a87d8 0x10239e000 + 42968

22  com.adobe.ag.kernel            0x00000001023a0430 lua_pcall + 102

23  com.adobe.ag.substrate        0x0000000102501220 0x1024e8000 + 102944

24  com.apple.Foundation          0x00007fff53fb31f8 __NSThread__start__ + 1197

25  libsyst

Photo of Sumeet Choudhury

Sumeet Choudhury, Employee

  • 32 Posts
  • 10 Reply Likes
Hi Nick,

Thanks for reporting.
- Could you please send the sample files you used during this ? Please share the link.
- Also is this issue reproducible everytime ?

Regards,
Sumeet
Photo of Nick Thake

Nick Thake

  • 2 Posts
  • 0 Reply Likes
Sorry they are client files not able to upload. It does the same on various catalogues. I use a seperate catalogue for each wedding. Its just done the same thing on another I can send that repoirt too if that helps? 
I think it has something to do with metadata updates or not updating the xml file before exporting. Then once i restart the app its fine (but my edits have vanished, so I have to do them again and then i can export)
Photo of Sumeet Choudhury

Sumeet Choudhury, Employee

  • 32 Posts
  • 10 Reply Likes
Thanks Nick. I can understand.
- Can you send a short recording of that if possible ? 
- Also after exporting the image, (it takes some time to export) did you check if the image has been successfully exported and then try again ?

Regards,
Sumeet