Too many passwords for different Adobe sites

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  • Updated 6 years ago
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Could someone explain the relationship between my Adobe ID, my Get Satisfaction account, and my Photoshop.com account? I'm totally confused.

How many separate passwords are there?

I start on Adobe's site, where I have an Adobe ID. I try to make a feature request, and it sends me to photoshop.com, where I have to make a new account. I make a feature request, and find myself on GetSatisfaction.

Later, I'm on GetSatisfaction, and want to create a new topic for Photoshop, and I seem to have to sign in with my photoshop.com password once more. What's happening? (Why do I need to log into two separate things to do a single operation on one web site?)
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Michael Prescott

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Posted 6 years ago

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Photo of Chris Cox

Chris Cox

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To log on here, you only need your Adobe ID. You don't need a GetSatisfaction account.

Photoshop.com is separate from Adobe.com and has it's own set of IDs.
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Brett N, Official Rep

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Feedback.Photoshop.com is where you make bug reports and feature requests for the Photoshop family of products (this site).

It is a service hosted by GetSatisfaction (a separate site).

You Adobe ID should work on Adobe.com, Photoshop.com, and Feedback.Photoshop.com (your account may need to be activated on some sites depending on where you created it).

GetSatisfaction.com has a separate login, and it has a separate group of pages about Photoshop that is unrelated to Feedback.Photoshop.com.

So, really, you should only need one login/password combination.

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