Photoshop/Bridge: Update/install error: U44M1I210

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
i cannot get PHOTOSHOP cc to download to computer. i am on windows 10, and have downloaded the lightroom cc part of download. the screen states ` Unable to extract download files, press retry` and shows `U44M11210` as fault. It also shows `Installation succeeded but a patch failed` Help please ,i have re-loaded and retried several times. The issue is same for Bridge cc
Photo of Robert Moseley

Robert Moseley

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1670 Reply Likes
Hi Robert, did you upgrade from an earlier version of Windows to Windows 10? If so, I suspect the permissions/user account may have been damaged during that process. See this document: https://helpx.adobe.com/creative-suit...
Photo of Robert Moseley

Robert Moseley

  • 2 Posts
  • 0 Reply Likes
i upgraded from widows 7, no problems there. I resolved the issue with the great assistance from the Adobe help desk. It was a repair of the Microsoft V C ++ modules along with renaming corrupted Adobe folders. The issue -update error U44M11210. No i have no idea what that was all about but the customer service operator took hands on and solved the prob, I am now up and running thanks to Devnag,
Thanks for your replyJeffrey.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1670 Reply Likes
Great. Thanks.