PS.COM: Family downloading not working

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
  • (Edited)
i have reviewd the forums and checked all the boes in the album setting, but the icons that should showup for downloading on the family screen when i send to them do not show up, i have even sent to myself and they do not show up??
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Eldon Boisseau

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  • frustrated

Posted 7 years ago

  • 1
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Howard Pinsky, Champion

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Eldon.

I've attached a few images. Compare them with your settings to make sure everything is enabled.

Album Properties:


Share Settings:


Once you share with these settings, the person should have a download button on the photos.
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Eldon Boisseau

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does it make a difference if we share as: slide show or web page, i have mine on slideshow??
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Howard Pinsky, Champion

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Yep. Sharing as just a slideshow won't give the download option. However, if you share as a Webpage, there's a button to start a slideshow.