Revel: Disappointed with Revel's promise of a seemless experience. Only supports JPEG.

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  • Updated 8 years ago
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Archived and Closed

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Your claims about Carousel are false. I spent 59 dollars for the subscription, based on the promise of a seemless experience. Carousel doesn't even work with your own formats.It doesn't sync anything other than jpeg. As a long-time user and purchaser of photoshop, lightroom, acrobat and others, I expected more. Very disappointing.

When I tried to find a way to reach you privately, none of your drop down menus provided a choice of just plain feedback, and Carousel wasn't even on the menu of product choices. Next stop was going to be twitter.
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brownd11

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Posted 8 years ago

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David B, Official Rep

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We're very sorry Carousel doesn't meet your needs. Apple handles the subscription billing, so please contact them at 1-800-MY-APPLE to see about getting a refund.

-Dave

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