Failure to backup Organizer in Elements 12 on MacOS

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  • Updated 4 years ago
  • (Edited)
I recently purchased Photoshop Elements 12 for iMac. I have not been able to backup the organizer. I keep getting an error message just after the back up starts. How can this be fixed?
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Chuck Burdick

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Posted 4 years ago

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Chris Cox

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What error message?
What OS version?
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Chuck Burdick

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Hi Chris,

Thank you for your reply. I am using the OS X Mavericks.

I just tried the backup again to get the wording of the error message and the backup started. It is currently at 48% complete with 228 Gb of files.

The fourth time was the "charm". The only thing I did different was browse and put the catalogue in a subfolder under Macintosh/Users/chuckburdick/ rather than just at MacintoshHD/.

Regards,
Chuck