Premiere Elements: Failure of download from DV camcorder

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  • Updated 7 years ago
  • (Edited)
Premier Elements 9 IMAC Intel 3.06 GHz duel core 4GB ram Snow Leopard 10.6.8. I relocated my computer to a remote site to demonstrate PE9. When I tried to download from JVC GR-D350 premier could not see the camera. It is connected via Firewire II with correct cable. This process works perfectly at home. The WIFI connection at the remote site was very slow. Is it possible that the get media from DV camera requires a working network? When I returned to my house and tested the system it worked perfectly. This problem gave PE( a black eye as the students were not dedicated Adobe users.
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jerry oliver

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  • embarrased and frustrated

Posted 7 years ago

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