LR MOBILE Failed to Import Photo

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
Lightroom mobile on iphone 5s when first installed imports photos from the camera roll, however after a period of time I get message " one photo failed to import ". Also, I can not add photos from the camera roll.
Photo of Fred LeBlanc

Fred LeBlanc

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Guido Reule

Guido Reule, Employee

  • 72 Posts
  • 14 Reply Likes
Could you please double check if you have Lightroom photo access enabled under iOS preferences - Privacy -> Photos

-
Guido
Photo of Paul Filmer

Paul Filmer

  • 1 Post
  • 0 Reply Likes
I had the exact same issue as above.

Checked LR had access to photos (which it did), but toggled that setting off/on and the new photo then imported.

A very strange issue.
Photo of carolj12

carolj12

  • 1 Post
  • 0 Reply Likes
I have the same issue. Privacy->Photos is enabled. This was working last week.