Eyedropper tool is setting the background color (color palette, clicked wrong swatch)

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  • Updated 5 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Photoshop: Color Picker sets background swatch instead of foreground swatch

Okay, looks like I am not the only person who is now plagued by the eyedropper tool problem. Just when I need to finish a chart up for press. Eyedropper tool will not pick up the colour chosen. Have dumped photoshop preferences already with the command-option-delete in a cold start. Not helpful. The little icon (that switches the foreground and background colours changes to the colour picked but not the actual square for colour). Anyone have any ideas that have worked for the long term. Loaded the new Flash update in case it was that. No.
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Tannice Goddard

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  • working a deadline ...

Posted 6 years ago

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Chris Cox

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Open the color palette, click on the foreground square.

You clicked on the background square and forgot about it - so you've been setting the background color.
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Tannice Goddard

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No sorry that wasn't it. I have been using Photoshop for years. This is a bug.
The fix I finally found was the fact I was working with layers. Usually you can hide a layer and work on the active layer no problem when it is not hidden. Well the only time the eyedropper tool would work was when "all" layers were visible. Then it came back to normal. Definitely something that could use fixing.
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Tannice Goddard

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So the heading can be changed perhaps to Eyedropper tool bug runaround.
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Pete Green, Customer Advocate

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Tannice, is something like an application on your computer, or something physical on your keyboard holding down or depressing the Option key as you click? That will pull a color into your background color rather than foreground.
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Megan Taylor

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Nope. I'm having the same problem. I opened the color palette for the foreground, and it will select a color for the foreground. As soon as I close the color palette, click on a color with the eyedropper tool, it adds it to the background swatch. If I hold option+click with eyedropper tool, it selects the FOREGROUND!!!! I have no idea how to change it. It is seriously ticking me off. It has been this way ever since I installed the program last August.
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Tannice Goddard

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Hi Pete,

Seems my response to Chris is missing. It was a comment.

I said that the Eyedropper tool is actually a Photoshop bug. It will not work when there are layers that are not visible. I was working on a active layer and one layer was invisible as it was a gradation and I didn't want to see it. The eyedropper wouldn't work. As soon as I made that layer visible -- trying to figure out a runaround I found another site online which had found this same bug. That was their suggestion.

It worked.

So Chris changed my heading from "Problem with the Photoshop Eyedropper Tool" to the above when he answered me. This should not have been changed if this forum is here to help people. As I said above maybe change it to: Eyedropper bug Runaround now.

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