PHOTOSHOP - Eyedropper tool/colour picker not working

  • 1
  • Problem
  • Updated 6 months ago
  • (Edited)
Photoshop CC 2015 latest version - when I try to use the eyedropper tool a pop up box says "could not complete your request because of a program error"
This happens when trying to select a colour in the colour panel, or trying to use the eyedropper tool itself.
I have reset the eyedropper tool.

I'm using Mac.
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nic squirrell

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  • mightily miffed

Posted 3 years ago

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nic squirrell

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I have fixed this now by resetting my preferences.
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Fahad Zafar

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Thanks,
That worked