eyedropper not selecting color outside program

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  • Problem
  • Updated 2 weeks ago
The eyedropper tool will not select colors from other browser windows, safari Firefox, or the finder (images on my desktop).
I will only choose colors inside the current document in photoshop- or select the color in my desktop wallpaper. It's almost like photoshop ( and illustrator) don't see any other windows other than its own - and my desktop wallpaper.
Photo of Jen Pepper

Jen Pepper

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  • frustrated, annoyed

Posted 2 weeks ago

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Photo of Bojan Živković

Bojan Živković

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Everything works fine with latest 21.2 release of Photoshop on Windows machine. You must click inside Photoshop window, some area on image then move cursor while holding down left clicked mosue button, do you follow that procedure?