Photoshop CS6: extra pixels on document dragged onto original doc

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  • Updated 6 years ago
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I have been digitally scrapping on the CS6 Beta for a few weeks now, and I notice that when I make a 12"x12" canvas, and then drag a 12"x12" paper to it, there's an extra row of pixels across the top and down the left side of the paper. If I move my paper over to fix it, the extra rows appear on the opposite sides. Am I missing something or is this a known issue? I'm new at PS, (I used PSE prior to the Beta) and I've never come across something like this, but it drives my OCD crazy! :)
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Heather Haigh

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Posted 6 years ago

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christoph pfaffenbichler, Champion

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What is this »paper« you speak of?
If it has different pixel dimensions then that’s it; you may want to create your images with regard to pixel dimensions rather than measurements units if you want them to fit other existing files.
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Heather Haigh

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@Christoph Digital scrapbookers use 12"x12" backgrounds to create their photobook pages. They're created using inches, not pixels, so when we make a standard 12"x12" canvas size, any scrapbooking background created at 12"x12" should fit exactly, as long as the number of pixels in 12" is the same through all the programs. Am I correct on this?

For instance, a digital scrapbook paper designer would create a new document 12"x12" and fill the background with a nifty design, then save it as a .jpg, package it up, and let me use it to decorate my photo album. On my program, I open up a 12"x12" blank file, and drag the 12"x12" paper to the background layer and it should fit perfectly. It does fit perfectly on my copy of PSE9, but it doesn't fit perfectly on the CS6 Beta, which leads me to believe something has changed in the Beta version. Does this make more sense?
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Heather Haigh

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Ok, that makes sense. Some designers design for 200ppi (pixels/inch) and others at 300ppi, however, I scrap at 300ppi, and the kits that I use are generally designed for 300ppi, and if they AREN'T then my 12"x12" paper starts at 8"x8" when I open it on a 300ppi 12" canvas and I have to stretch it out to fit. If they're both at 300ppi, doesn't that mean they should be exactly the same? I don't mean to argue, I'm just trying to wrap my head around this. I'm fairly new at all things PS. Thanks for the help!
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Chris Cox

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If they are both 12 inches at 300 dpi, then yes they should have the same pixel count, and both overlap without a problem.
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Heather Haigh

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Chris, they overlap exactly, but my canvas has extra rows of pixels that extend beyond the edge of the 12"x12" paper. Can I attach screenshots here?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Make sure you include the layers panel/full screen in the screen shot so we can see the state of all things.
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Heather Haigh

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Ok here is the simplest way I can explain it, using screenshots. I only dragged one paper onto my canvas, but it still shows my phenomenon...











Paper is from Summertime Cute by Teresa Loman of digitalscrapbookplace.com (in case I need to have credits to use it here!) :)
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Dan Smith

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Does it make difference if you do a Select>All in the transparent document before dragging (placing) in the new document?
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Heather Haigh

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As a matter of fact, it does. That seems to be a good fix. But do you have any idea WHY this is happening? I did Select>All and dragged a few files up there, and they all worked. Then I deselected everything and tried again, and it was fine for one or two or three different papers (totally random, apparently) and then it went back to its same old tricks. Any idea what would cause this?? Either way, I'll take it. What's another little step among friends, right?

This is mostly just annoying, but it caused a problem when I opened a 24"x12" document and had to keep them together in the middle. Also, I'm still on the beta. When my upgrade email comes in, maybe after redownloading, the problem will mysteriously disappear.
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Heather Haigh

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It appears that this occurs when dragging the object into the document from Mini Bridge but not when dragging from another open document, and like Dan suggested above, it works properly when I Select All first and then drag it in. Some of my digital scrapbooking friends are noticing the issue as well, and we have been testing out different settings to see if it corrects itself.
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Addie Otto

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To add on to what Heather has said, I have experienced the same problem, both in the beta and in the purchased version. I create new files at 3600x3600 pixels (I don't use inches...can't be bothered!) and all of my 'papers' are 3600x3600 pixels. I experience this problem when dragging from mini-bridge. Using Ctrl+A works, as does dragging from an open file, but it seems to me that a workaround shouldn't be necessary.

I've also upgraded from PSE9. I wonder if there is a setting there that copied over?