Bridge CC: External network drives cannot be accessed via Bridge.

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  • Updated 3 years ago
  • (Edited)
External network drives cannot be accessed via CC Bridge.
I am a Mac user, I have various Network Drives in my favourites. Bridge reports "Failed to Mount" if I click on a favourite drive, so I go to Finder, access the drive and then Bridge will allow the drive to be accessed. This drives me nuts.
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Rex Waygood

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  • very irritated

Posted 4 years ago

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Chris Cox

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Did you not have the volume mounted when you tried to access it in Bridge?
If the volume isn't available to the system to start with, it is sort of tricky to access.
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Chris Cox

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Which OS version are you running? What kind of file share (AFP, SMB, CIFS, NFS, etc.) are you using?

I tried this on my machine, and it worked just fine.

I tried MacOS 10.7.5 and 10.8.5 - both worked just fine.
I don't have a partition for 10.9 right now, because it is still too buggy to use.
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Rex Waygood

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OS X 10.9.2

The Folders on the network drives were put into my favourites in Bridge.

If I access the network drives via finder I hear them spin up and I can access files.
If I then use Bridge it works fine.
If I don't access the folders in Finder first then Bridge doesn't 'start' the drive and ignores any command to open the folder via favourites, puts up a spiny wheel and eventually says Failed to Mount.

What kind of file share (SFP, SMB, CIFS, NFS, etc.) are you using?
I have no idea what this question means.
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Chris Cox

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What kind of file server are you using? How is it communicating with your machine (via one of the SMB, AFP, CIFS, NFS, etc. protocols)?
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Rex Waygood

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If you can tell me how to find out I'll get the info.
The Time Capsule (TC) generates the WiFi network.
The iMac is connected to the TC via Ethernet the MacBook Pro uses the WiFi to connect. Neither machines can open the USB HDs connected to the TC using Bridge only Finder or other software (i.e. Notepad) sees them.
The network was all set up by Apple support.
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Chris Cox

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If it's an Apple Time Capsule, then it's probably AFP.
The fact that they're external USB drives attached to the TimeCapsule could be important.
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Rex Waygood

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It is the latest 3Tb Apple TC. It did exactly the same thing with the previous 2Tb TC. I have endured this problem for some time.
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Rex Waygood

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It opens favourites that are on the HD of the computer in use.
It behaves this way on an iMac and a MacBook Pro. It used to do it on a MacPro.
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Rex Waygood

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It doesn't do it on the MacPro as it is decommissioned.
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Rex Waygood

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PS. I should have said thanks for looking at my problem.
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Rex Waygood

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Ahh, just a thought. The drives that Bridge cannot see unless I 'start' or access them first are attached to my Time Capsule which also creates the network.
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Rex Waygood

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Rex Waygood

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After waking up drive in finder
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Rex Waygood

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Any further ideas appreciated.
Rex
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Chris Cox

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Well, so far I can't reproduce the problem. Bridge has been able to mount all the remote volumes that I can throw at it (including a wide variety of protocols, vendors, network configs, etc. for the servers).

What you are seeing may be some error specific to the Time Capsule model that you are using. It seems that the OS is not capable of mounting the volume using the normal APIs that work for other file servers, and returns an error.
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Rex Waygood

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Umm. I had this same Bridge problem with a previous TC in a different arrangement, in fact this arrangement is better as I can now save from PS/CC to the external drive. It used to stop at 99% save and then crash PS so I had to save external files to my desktop and work on them from the desk top.
I am happy to get more info or do an experiment as it is a pain. Thanks for looking into the problem.
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Nick Spiropoulos

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I'd sure like to see Bridge work better with network shares. I'd really like to have a "common" folder on the file server with cache files that anyone can generate to and pull from.... Um..... Automagically. Ha! I hate myself for using that word.
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Nick Spiropoulos

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I've experienced that keeping the cache files in the same directory as the media has been unreliable when using Premiere. One networked station generates cache files for videos that live on the NAS. When another workstation opens the same project file, a new set of cache files is generated. Ultimately dozens of redundant cache files for the same file are generated. I realize this a photoshop forum, but I have many issues with Premiere over networks. I don't expect Bridge to perform any differently over time. My first few tests with Bridge over the network the last few days have been atrocious. Trying to generate thumbs and previews and navigate were worse than clunky. We are attempting to simply browse large sets of images and videos. My post was a plea to Adobe to improve network performance and usability. When attempting submit a feature request to Adobe, I was directed to this forum, so here I am posting. It merely a feature request that they make Bridge a little more network friendly, if possible.
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Chris Cox

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The Bridge cache files have nothing to do with Premiere. Premiere doesn't read or alter Bridge cache files.
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Nick Spiropoulos

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Yes, but both softwares generate CFA and PEK cache files. Thought they would work the same way.
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Chris Cox

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Those aren't the Bridge cache files. That sounds like they might be video cache files (and the dynamic link media server is shared by Bridge and Premiere).
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Nick Spiropoulos

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okay, good. Thank you. I'll look into how the various software makes and uses these different files.