Extensions unavailable - Photoshop CC(2014)

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  • Problem
  • Updated 4 years ago
  • Solved
Photoshop CC (2014) - Windows/Extensions menu is disabled. Extension Manager works fine and shows two installed extensions - AdobeExchange v1.2.0 and AdobePaperTextures v2.0.2. But the menu item to access the extensions is unavailable (grayed out). On Windows 7x64.
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David Ford

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Posted 4 years ago

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Meryl Silver

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I have the same problem
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Joshua Gluck

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I have this issue as well.

Following someone else's suggestion, I downloaded the new version of Kuler (2014), and after installing, the extensions panel was no longer grayed out. However, none of my other extensions show up, despite the Extensions Manager telling me that they're installed.

It's possible that this could be as simple as incompatibility issues between the old extensions and the new photoshop....but if that were the case, then it seems pretty ridiculous to make a software update that makes all of our other tools unusable.
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Chris Cox

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The extension/panel has to say it is compatible with CC 2014. You downloaded one that doesn't say it is compatible, and most older panels won't be compatible.
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Meryl Silver

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So how do I download one that is compatible.? For example I'm not getting adobe paper textures pro. How do I find the adobe panel that's compatible?
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Chris Cox

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https://creative.adobe.com/addons/pro...

Look for the ones that say they work with CC 2014.
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Clayton King

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I just downloaded an extension at https://creative.adobe.com/addons/pat..., The CC Extension manager apparently doesn't sync from the website. And when I clicked on it, it launched Extension Manager CS6...
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Chris Cox

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Ouch. Ok, there might be more problems that I haven't seen.
I do know that some people aren't getting the downloads unless they enable file syncing in the Creative Cloud app. But most of the confusion over panels seems to be that they expect old Flash panels to work in CC 2014, and they don't.
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Linda McCarty

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This reply was created from a merged topic originally titled
Extensions not showing up in PS CC 2014.


Extension manager shows all my installed extensions but they aren't shown in PS CC 2014. In PS CC and CS6, they are there. Any ideas?
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Matt Jacobs

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I had this issue as well. But I now have some extensions working.

You have to make sure you have the latest Adobe extension manager. Like mentioned above this update does not sync from creative cloud. https://www.adobe.com/exchange/em_dow...

Then you need to get the equivalent CC 2014 extension.

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pedro augusto domingues de araujo

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This reply was created from a merged topic originally titled
extensões no ativ.photoshop cc 2014..


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Jobey Greenwood

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I had the same problem. Window > Extensions was greyed out. I updated Extension Manager after installing PS CC (2014). Deleted all extensions from both PS CC and PS CC (2014) and then reinstalled, for example (GuideGuide, which I downloaded the latest version), via EM and boom!
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Lucas Simoes

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Not working here also

  • Menu item for extensions is deactivated/gray.

  • Manually installing extensions wont do anything.

  • Running the extension script directly also wont work. (scripts not working? can be related to the extension problems?)

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Chris Cox

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Please see the previous posts in this topic. It works just fine for people once they install extensions/panels that are compatible with CC 2014 (HTML based, not Flash based).