Photoshop: Error: Extension not properly signed on start-up

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
CC keeps telling me " the extension could not be loaded because it was not properly signed" Why? Also when I go to contact Adobe, I get directed to the Danish site, again Why?
Photo of Wally Nussbaumer

Wally Nussbaumer

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
See this document for troubleshooting: https://helpx.adobe.com/photoshop/kb/extension-not-properly-signed.html

Note: You can see what extensions are installed and the path to those extensions by selecting Help > System Info... (scroll to the bottom. Extensions are listed last).
(Edited)