Lightroom: Export Problem - items appear not to be exported (no error message) on Mac

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
I cannot export images in Lightroom CC so that they actually appear in my Mac Finder (OS 10.10.5). Imports from Finder folders without a problem. Goes through the Export function with no error messages. Finder itself is unchanged; the exported images are not there. If I re-export, I get the error that I'm about to overwrite existing images. Have tried relaunching Finder, restarting computer, etc., nothing is working. Has anyone had this issue?
Photo of John Flynn

John Flynn

  • 4 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1670 Reply Likes
Is it possible you're looking in the wrong place in the Finder? Have you tried changing the export location to someplace simple to navigate like the Desktop?
Photo of Chris Parker

Chris Parker

  • 46 Posts
  • 10 Reply Likes
Like this John.


Cheers
Chris
Photo of John Flynn

John Flynn

  • 4 Posts
  • 0 Reply Likes
Thanks guys. I found where Lightroom is dropping the files -- in the Pictures folder. I am unable to make a change from Pictures... If I select "Same folder as original photo" it puts the images in Pictures -- even though they are NOT in Pictures to begin with. If I select "Specific folder" and choose a path, it saves them nowhere. No error message, just refuses to play. Lol   
Photo of Chris Parker

Chris Parker

  • 46 Posts
  • 10 Reply Likes
That's a little weird.

In that situation I would do a full backup of my Mac and then open Disk Utilities and run First Aid on the HD.  It sounds like it could be a permissions issue.
(Edited)
Photo of John Flynn

John Flynn

  • 4 Posts
  • 0 Reply Likes
This was exactly the fix needed - thank you!! Now I can write to specified folders, proper original folder, etc. Everything works as it should. 
Photo of Chris Parker

Chris Parker

  • 46 Posts
  • 10 Reply Likes
Great news John.
Photo of John Flynn

John Flynn

  • 4 Posts
  • 0 Reply Likes
Thanks I will try that! 
Photo of Amit Kumar

Amit Kumar, Senior Computer Scientist

  • 20 Posts
  • 11 Reply Likes
Is there a possibility that you don't have file write permission for the output folder?
Photo of Chris Parker

Chris Parker

  • 46 Posts
  • 10 Reply Likes
That's why I have suggested that John run First Aid in Disk Utilities which could solve a permissions issue that could be the cause.
Photo of John Flynn

John Flynn

  • 4 Posts
  • 0 Reply Likes
Amit it was a permissions problem system-wide, apparently. Previously it didn't matter what folder I attempted, would not work. First Aid fixed it. 
Photo of Amit Kumar

Amit Kumar, Senior Computer Scientist

  • 20 Posts
  • 11 Reply Likes
John, Great to hear that you were able to solve the problem. Chris, Thanks for suggesting John to run First Aid.