Lightroom Mobile (iPadOS): Export of raw files corrupted

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  • Problem
  • Updated 3 months ago
  • In Progress
  • (Edited)
RAW Images imported from a Sony A7 III directly into Lightroom on iPad Pro 11" / iPadOS 13.4. After exporting them as original filetype some images are broken but not all. Where can I leave a bug report?

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Marius Meyer

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Posted 3 months ago

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Johan Elzenga, Champion

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You just did.
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Rikk Flohr, Official Rep

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A copy of the raw file, the exported file and a screenshot of your export settings would be of great help. Can you provide those?
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Marius Meyer

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I can share two files:
A7_02066_original.ARW is the original RAW file copied from the cameras SD card
A7_02066_LR_exported.ARW is the the exported as original from Lightroom mobile
https://drive.google.com/drive/folders/1Ir6uZIjxN-JQ5ddp6t8zQSDQ0WYfpHGd?usp=sharing

Here is a screenshot with my export settings. Sorry for the German language! :)


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Marius Meyer

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Okay, it seems to be a bit more complicated. I tried to reproduce it but it took three tries. The last try I exported seven raw files which should take some time. But Lightroom closed the export dialogue after a couple of seconds. Then I switched over to the iPadOS files app and at this time only one file was arrived at the target location (a USB C stick). After a couple of second the second file appeared and so on until all files were successfully exported. I suspect Lightroom mobile has some troubles with the export of large files. I will upload the rest of the original file, so you can reproduce the behavior. 
When I'm on vacation my workflow look like:
  1. Import of RAW files from my A7 III every evening, each is around 50MB in full resolution
  2. Rate and delete bad images
  3. When I'm back at home I export all raw files to a NAS, USB Stick or SSD and transfer it to the computer.
I know you can sync everything over the cloud but how long should it take with around 2000 images taken on a three week vacation? 
If I could have a wish for a Lightroom update... just implement a sync between Lightroom CC and Lightroom mobile via USB cable or wifi.
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Antoine Hlmn

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There is currently no real alternative to sync using the servers. It's "under consideration", however (which is great news). Please add your vote and comment here:
https://feedback.photoshop.com/photoshop_family/topics/lightroom_mobile_local_sync