Export as option not working in photoshop cc 2018

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  • Problem
  • Updated 4 months ago
When using the export as option in photoshop cc 2018 i can a window to pop up that is completely uninteractable. I have tried uninstalling and reinstalling photoshop...clearing my preferances and even deleting the photoshop cc 2018. Prefs file and still this useful feature does not work. As a web developer i use this feature constantly in order to cut and export png files. I have been using illustrator to do this for 3 years now as photoshop still has not fixed this issue.
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Jacob P Giroux

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  • frustrated

Posted 4 months ago

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Steve

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Jacob,

To better assist you. Please post a screenshot of the un-interactable window. Also, post a screenshot of your Export Preferences window.

Steve
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David, Official Rep

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Howdy Jacob,

I'm wondering if your system has a problem, since I'm not having any problem accessing Export As on either Win or Mac.  I also use this feature a lot and checked the last three versions, all working fine.

What OS are you working on?  What's the size of the documents you're working with?  How much space do you have on your scratch drive?  Could you be running out of memory while working with a huge, multi-layer document?

Thanks,
David