Photoshop: Export As... hanging and freezing Photoshop

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged
  • (Edited)
When I try to export artboards using the Export As... options, Photoshop will hang and freeze. The app won't display as non-responsive, but I am locked from doing anything else in Photoshop while it hangs in a loading state.

Trying to export 2 artboards specifically which are 1600px x 1180px in size. 
Photo of Jessica Brown

Jessica Brown

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 months ago

  • 1
Photo of Sam Gannaway

Sam Gannaway, Employee

  • 15 Posts
  • 12 Reply Likes
Hi Jessica, 

We do have some bugs already logged for Export As.  In order to determine if your issue is related, we will need more information.  If you are able to provide one, a sample file would be best.  Also, please include your System Information -- obtained through the Help > System Info... menu item.

Thanks,
Sam