Exiled from CS5 by Yosemite!

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  • Updated 3 years ago
Why will my Photoshop CS5 Extended not work with Yosemite? I am getting a message" Unexpected error and unrecoverable problem has occurred after update to Yosemite". Have downloaded a plug in but it is not recognising my licence number.
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Glyn Strong

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  • frustrated

Posted 3 years ago

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Chris Cox

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That error isn't a Photoshop error (Photoshop couldn't know the name of an OS released after the product was released).

And it sounds like you might have some problems because of the OS update.
Uninstalling and reinstalling the application may help.
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Glyn Strong

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Thanks Chris - I can't reinstall Photoshop because I don't have the disks with me. Or do you mean uninstall and reinstall Yosemite? This is unchartered territory for me!
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Chris Cox

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Uninstall and reinstall Photoshop - you can just download the installer from Adobe's website. But you will probably need your serial number to reinstall.