Lightroom: Exception error with Slideshow playback

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  • Problem
  • Updated 3 years ago
  • (Edited)
LR 5 crashes 100% of the time when I run a slideshow, usually with the first few minutes. My show is about 150 images - Nikon NEF files - and the exception error is always the same (see below). Anyone else having this problem? Adobe support has been no help - I was promised a callback twice from a Level II tech - never happened. Suggestions would deb appreciated.
10.10.2 iMac Retina 32 GB RAM


Process: Adobe Photoshop Lightroom 5 [864]
Path: /Volumes/VOLUME/Applications/Adobe Photoshop Lightroom Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.7.1 [994773] (5.7.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop Lightroom 5 [864]
User ID: 501

Date/Time: 2015-02-14 12:14:17.076 -0500
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 47CEC662-74A3-83E3-784E-96668A05308B

Time Awake Since Boot: 1000 seconds

Crashed Thread: 36

Exception Codes: EXC_I386_GPFLT
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dennis miller

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you submit the full crash log with your email address?

The engineers would need to see the full report (thread 36) to know what's going wrong.