Photoshop: Every time I try to launch Creative Cloud I get a black screen!

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
I want to buy a subscription to Photoshop, but am a little leary.
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John Czerwinski

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  • A little purturbed!

Posted 3 years ago

  • 1
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John Czerwinski

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It makes me wonder if I should buy anything from you!
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John Czerwinski

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I'm getting tired of entering and reentering this junk!
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Chris Cox

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Are you seeing a black screen in Photoshop, or the Creative Cloud app/utility?

What OS version are you using?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See the solutions in this document: https://helpx.adobe.com/creative-clou...