Elements Organizer 10: Doesn't handle shares containing åäö

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  • Updated 6 years ago
Issue when using the Organizer and working on shares with åäö in it for example \\server\lök$.
Thumbnail won't be created and if trying to edit the picture it says that the file is offline and cannot be found.

Deeper troubleshooting with ProcessMonitor shows error in requesting \\server\lök$\ "BAD NETWORK NAME"

and Offline files
C:\Windows\CSC\v2.0.6\namespace\server\lök$ "NAME NOT FOUND"

Mapping the share to a drive letter doesn't solve the problem and we cannot rename the share easily as it will destroy several other connections.

Opening the file straight into Photoshop Elements 10 works fine.

Any solution or work around?
Photo of Daniel Olofsson

Daniel Olofsson

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Posted 6 years ago

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