Bridge: Error writing metadata, keywording

  • 7
  • Problem
  • Updated 4 years ago
  • (Edited)
I have experienced an error in Bridge over several versions and platforms, which I have reported several times, and is discussed in length here: http://forums.adobe.com/thread/888123

In summary, writing keywords to several (local) files, often grouped using Find or Collections, results in repeated error messages along the lines of "Error writing metadata to XYZ1234.NEF", dismissed by clicking the OK button for each error. Other people have experience the same problem with DNG and JPG files.

Subsequently, trying each failed file individually generates the same error. The files (and XMP sidecars, where appropriate) are not the problem, as they can be copied to another computer and keyworded without problem. It appears to be a database/cache problem.

A poor workaround is to open each problem file in Camera Raw, make a small change, and click Done. This somehow releases that file from the metadata write problem. However, in some cases this is not practical, with scores of writes failing in any one batch.

Bridge support has obtained files related to this problem, and agrees that it looks like a database problem, but has made no progress, as far as I am aware.
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Yammer

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  • frustrated

Posted 7 years ago

  • 7
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Yammer

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No one seen this?!
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n n

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I might add that refreshing in Bridge when keywording doesn't work is a valid workaround for me.
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Mike D

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I get this too, on a mac ftr.
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Yammer

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Please click +1
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Dominique Provost

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Couldn't change some copyright info in Bridge. Open it back in PS6/File/ File info... there it was editable. Saved file again and the info appeared in Bridge !

Image was a stitched panorama (1.37GB) made with AutoPano v2.6
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Yammer

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Fixed in CS6 (redesigned database back-end).
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Annaljeet Narayan

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Thank you for identifying a solution. I too have CS6.
i'm not sure how to rectify the problem. Is there any guidance notes available through Adobe? I've been searching without success.
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Zach Allen

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I thought I had solved the problem, but then it returned. It seems that Bridge has a problem allowing me access to edit the metadata, and will not allow me to click on a rating either.
I found a posting somewhere that suggested that I needed to be sure Bridge was opening with administrator privileges. I went through some complex steps to be sure that the Windows 8.1 program was seeing me as the Administrator, and that seemed to solve the problem, until I re-booted the computer. Then, I lost my ability to write metadata and apply ratings.
It seems Bridge does not know that I am the Administrator. This is a standalone, desk top computer, running Windows 8.1. I loaded CS 6 from the DVD using the 64 bit option, and that may have been the problem.
Is it possible that CS6 is simply not compatible with Windows 8.1 as a 64 bit program?